Luxury Client Experience Advisor

BoF Careers; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading luxury fashion company is seeking a Client Advisor in Kuala Lumpur to ensure an extraordinary customer experience. You will be responsible for achieving sales targets, fostering relationships, and promoting the brand philosophy. The ideal candidate possesses excellent communication skills and a passion for fashion. This role offers an inclusive work environment and opportunities for professional growth.

Qualifications

• Experience of building long-lasting relationships with clients.
• Excellent communication and interpersonal skills.
• Passion and knowledge of the managed product category.

Responsibilities

• Create a welcoming environment for customers.
• Exceed individual sales targets and KPI goals.
• Capture customer data into the Company CRM.
• Take ownership of resolving Client complaints.

Skills

Passion for human relations

Problem-solving

Excellent communication skills

Ability to build relationships

Interest in luxury fashion

Job description

A leading luxury fashion company is seeking a Client Advisor in Kuala Lumpur to ensure an extraordinary customer experience. You will be responsible for achieving sales targets, fostering relationships, and promoting the brand philosophy. The ideal candidate possesses excellent communication skills and a passion for fashion. This role offers an inclusive work environment and opportunities for professional growth.