Luxury Client Advisor & Retention Specialist

Valentino; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading luxury fashion company in Kuala Lumpur is looking for a Retail Associate to enhance client experiences and drive sales. The ideal candidate will have at least 2 years of experience in the luxury retail sector, excellent communication skills, and a passion for client satisfaction. Responsibilities include client retention, achieving sales targets, and providing exceptional service. A team-oriented attitude and ability to work in shifts are key prerequisites.

Qualifications

• Minimum 2 years retail experience preferably in Luxury Retail Industry.
• Good communications and interpersonal skills.
• Motivated team player with outgoing personality.
• Drive to meet and exceed performance expectations.
• Able to work full time in shift hours is preferable.

Responsibilities

• Focuses on development and retention of existing clients; recruitment of new and potential ones.
• Contributes to store business through excellent clienteling and reaching KPIs goals.
• Deliver the Valentino Couture Service.
• Naturally integrates digital tools in selling and clienteling activities.

Skills

Retail experience

Communication skills

Team player

Outgoing personality

Performance-driven

Job description

A leading luxury fashion company in Kuala Lumpur is looking for a Retail Associate to enhance client experiences and drive sales. The ideal candidate will have at least 2 years of experience in the luxury retail sector, excellent communication skills, and a passion for client satisfaction. Responsibilities include client retention, achieving sales targets, and providing exceptional service. A team-oriented attitude and ability to work in shifts are key prerequisites.