Luxury Client Advisor | In-store & Online Excellence

Prada; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading luxury brand in Malaysia is seeking a Client Advisor to enhance the customer experience by fostering relationships and achieving sales targets. You will be responsible for providing exceptional service, resolving client issues, and promoting brand values. The ideal candidate should have a passion for luxury fashion and excellent interpersonal skills, contributing to a team-oriented environment.

Qualifications

• Experience building long-lasting relationships with clients.
• Ability to work in a team and independently.
• Passion and knowledge of luxury fashion.

Responsibilities

• Create a welcoming environment for customers.
• Exceed individual sales targets and KPI goals.
• Capture Customer data in Company CRM.
• Resolve Client complaints efficiently.
• Utilize Company digital tools for a luxury experience.

Skills

Passion for human relations and sales

Excellent communication and interpersonal skills

Problem solving

Curiosity and interest in luxury/fashion

Job description

A leading luxury brand in Malaysia is seeking a Client Advisor to enhance the customer experience by fostering relationships and achieving sales targets. You will be responsible for providing exceptional service, resolving client issues, and promoting brand values. The ideal candidate should have a passion for luxury fashion and excellent interpersonal skills, contributing to a team-oriented environment.