Luxury Banquet Director — Pre-Opening Events Lead

Hilton Worldwide, Inc.; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A luxury hotel chain in Kuala Lumpur is seeking a Director of Banquet to oversee all banquet operations for the Waldorf Astoria. This role involves ensuring all event setups meet the highest standards, leading and mentoring the banquet team, and maintaining exceptional service delivery. Candidates should have 3–5 years of relevant experience in a luxury hotel and possess strong leadership and problem-solving skills. Flexibility in working hours is also required.

Qualifications

• 3–5 years of banquet operations experience in a luxury hotel.
• Strong knowledge of banquet setup and service flow.
• Quick decision-making and problem-solving skills under pressure.
• Flexibility to work varied schedules, including weekends.

Responsibilities

• Ensure flawless banquet setups in accordance with BEO specifications.
• Conduct thorough pre-function checks and oversee operations.
• Lead, train, and mentor the banquet team for service excellence.
• Build strong client relationships and ensure guest satisfaction.

Skills

Banquet operations experience

Leadership skills

Attention to detail

Guest engagement skills

Problem-solving skills

Job description

A luxury hotel chain in Kuala Lumpur is seeking a Director of Banquet to oversee all banquet operations for the Waldorf Astoria. This role involves ensuring all event setups meet the highest standards, leading and mentoring the banquet team, and maintaining exceptional service delivery. Candidates should have 3–5 years of relevant experience in a luxury hotel and possess strong leadership and problem-solving skills. Flexibility in working hours is also required.