Lux Laundry Manager - Premium Hotel Linen & Ops Lead

Mandarin Oriental Hotel Group Limited; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hotel in Kuala Lumpur is looking for a Laundry Manager. The ideal candidate will oversee all laundry operations, manage staff, ensure quality standards, and handle budget management. Requirements include a minimum of SPM qualification and 3-5 years of laundry management experience. This role offers various perks including health benefits, learning and development opportunities, and a unique stay program.

Benefits

Learning & Development programs

Complimentary hotel stays worldwide

Health benefits and wellness programmes

Higher EPF contributions

SOCSO & EIS contributions

Public holiday entitlement based on Malaysian calendar

Exceptional rest area for staff

Qualifications

• Minimum SPM qualification or a hotel school graduate preferably.
• A minimum of 3-5 years of laundry management experience.
• Effective communication skills.
• Ability to think critically, handle guest issues, and manage operational challenges.

Responsibilities

• Manage efficient washing, drying, pressing, and folding of linens.
• Supervise and train laundry staff for quality and efficiency.
• Inspect linens for stains and damage to ensure quality standards.
• Track inventory and requisition new supplies as needed.
• Ensure laundry equipment maintenance and cleanliness.
• Manage departmental budget and control operational costs.
• Enforce health, safety, and hygiene standards.
• Collaborate with other departments to meet their needs.
• Maintain accurate records of laundry operations.

Skills

Effective communication skills

Critical thinking

Team management

Education

SPM qualification or hotel school graduate

Job description

A luxury hotel in Kuala Lumpur is looking for a Laundry Manager. The ideal candidate will oversee all laundry operations, manage staff, ensure quality standards, and handle budget management. Requirements include a minimum of SPM qualification and 3-5 years of laundry management experience. This role offers various perks including health benefits, learning and development opportunities, and a unique stay program.