Loyalty Campaign Orchestrator

Petron Malaysia Refining & Marketing Bhd; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading oil company in Kuala Lumpur is seeking an experienced Loyalty Campaign Coordinator to manage its Loyalty Management System. The ideal candidate will have over 5 years of experience in campaign management and CRM operations, with expertise in platforms like Salesforce and Oracle. Responsibilities include developing complex campaign rules, running automated CRM journeys, and ensuring error-free execution. Candidates should hold a degree in Marketing or Computer Science and have a customer-centric mindset. This is a fantastic opportunity to fuel your career growth in a dynamic environment.

Qualifications

• 5+ years of proven experience in campaign management or loyalty system administration.
• Expertise in operating a Loyalty Management System (LMS) platform.
• Able to manage multiple overlapping campaigns and meet strict deadlines.

Responsibilities

• Serve as the primary administrator for the Comarch system and manage campaign configurations.
• Build and maintain automated CRM journeys for lifecycle events.
• Conduct A/B testing on messaging, timing, and offers.

Skills

Campaign management

Technical CRM operations

Customer-centric mindset

Attention to detail

Education

Degree in Marketing or Computer Science

Tools

Salesforce

Oracle

Adobe

Job description

A leading oil company in Kuala Lumpur is seeking an experienced Loyalty Campaign Coordinator to manage its Loyalty Management System. The ideal candidate will have over 5 years of experience in campaign management and CRM operations, with expertise in platforms like Salesforce and Oracle. Responsibilities include developing complex campaign rules, running automated CRM journeys, and ensuring error-free execution. Candidates should hold a degree in Marketing or Computer Science and have a customer-centric mindset. This is a fantastic opportunity to fuel your career growth in a dynamic environment.