Lounge Outlet Manager: Guest Experience Lead

Hilton Worldwide, Inc.; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company is seeking an Outlet Manager for their Lounge in Shah Alam. The successful candidate will manage restaurant operations, maintain exceptional customer service, and promote hotel services. Ideal applicants will have managerial experience in a 4 or 5-star hotel and be motivated, flexible, and cooperative. This position offers an opportunity to enhance your skills in a well-regarded environment.

Qualifications

• 2-4 years in a managerial position at a 4 or 5-star hotel.
• Familiarity with computer systems.
• Motivated, committed, and eager to learn new skills.

Responsibilities

• Maintain high customer service focus.
• Resolve issues with clear communication.
• Promote hotel services to guests.

Skills

Customer service focus

Problem-solving

Team cooperation

Flexibility

Job description

A leading hospitality company is seeking an Outlet Manager for their Lounge in Shah Alam. The successful candidate will manage restaurant operations, maintain exceptional customer service, and promote hotel services. Ideal applicants will have managerial experience in a 4 or 5-star hotel and be motivated, flexible, and cooperative. This position offers an opportunity to enhance your skills in a well-regarded environment.