Logistics Operations Supervisor - Fleet & Safety

IOG Sales & Marketing (M) Sdn Bhd; Pusing; On-site; MYR 150,000 - 200,000; Full time

Job summary

A logistics service provider in Malaysia is looking for an experienced logistics manager to oversee operations, ensure customer satisfaction, and manage a team. The ideal candidate will have a Diploma in Electrical Engineering, OSHA certification, and at least three years of experience in logistics or transportation. Responsibilities include planning deliveries, maintaining compliance, and analyzing market trends. The role offers benefits such as annual leave, EPF, EIS, and SOCSO.

Benefits

Annual Leave

EPF

EIS

SOCSO

Qualifications

• Possess at least a Diploma in Electrical Engineering or related field.
• Certified in Occupational Safety and Health Administration (OSHA) standards.
• Hold a valid CIDB certification.
• Minimum three (3) years of working experience in the warehousing, logistics, or transportation industry.
• Good knowledge of warehouse operations, inventory control, and logistics processes.
• Familiar with safety regulations, compliance requirements, and standard operating procedures (SOPs).
• Ability to work independently with minimum supervision and manage tasks efficiently.
• Strong communication skills and able to work well in a team.
• Physically fit and willing to work in a fast-paced environment.

Responsibilities

• Manage all aspects of collection and delivery, focusing on customer satisfaction.
• Travel locally or outstation to liaise with intercompany, suppliers, and customers.
• Plan and track collection & deliveries according to customer requirements.
• Maintain logs and records of various orders and scheduling drivers.
• Monitor petrol, TNG usage, and Credit Note status.
• Assist in monitoring legal transport requirements and overseeing company assets.
• Check driver’s claims, commission, and allowances.
• Coordinate with finance department for payment arrangements.
• Prepare delivery schedules for logistic teams timely and cost-effectively.
• Analyze market trends for improving accuracy and effectiveness of forecast.
• Manage orders volume and assist in vehicle purchases.
• Respond to customer queries and complaints promptly.
• Develop strategy for decreasing vehicle cost.
• Study market needs & develop new delivery services.
• Compile & analyze data of vehicle capacity utilization.
• Maintain documentation for truck repairs or replacements.
• Follow up repairs with in-house workshop and purchasers.
• Ensure GPS systems functioning properly and organise repairs.
• Schedule downtime maintenance of trucks.
• Propose solutions for truck driver issues to management.
• Organize logistic operations and driver education.
• Arrange towing or rescue team for breakdowns.
• Conduct budget reviews and report cost plans.
• Ensure quality, customer satisfaction, and financial commitments.
• Perform metrics reporting to identify improvement opportunities.
• Make recommendations for service delivery process improvements.
• Maintain communication with managers, staff, and vendors.
• Prepare accurate daily, weekly, and yearly reports.
• Hold safety orientations and prepare documentation for safety procedures.
• Create policies focusing on effectiveness and efficiency.
• Make special shipping arrangements as necessary.
• Partner with teams to improve tools and systems.
• Ensure operational activities are on time and within budget.
• Lead and support a large team, including career development.
• Manage data collection for productivity targets.

Job description

A logistics service provider in Malaysia is looking for an experienced logistics manager to oversee operations, ensure customer satisfaction, and manage a team. The ideal candidate will have a Diploma in Electrical Engineering, OSHA certification, and at least three years of experience in logistics or transportation. Responsibilities include planning deliveries, maintaining compliance, and analyzing market trends. The role offers benefits such as annual leave, EPF, EIS, and SOCSO.