Logistics Manager Contract Logistics/SCM, Operations

DB Schenker; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics company based in Kuala Lumpur is seeking a skilled Logistics Operations Manager to lead a team and ensure efficient handling of customer orders and shipments. The ideal candidate will have at least 5 years of experience in logistics management and a strong background in process improvement. This role involves collaboration with various teams and the development of subcontractor relationships. Benefits include competitive wages, comprehensive insurance, and a focus on employee development.

Benefits

Comprehensive insurance package

Competitive wages

Continual training and development

Qualifications

• Minimum five (5) years of experience in logistics or supply chain management.
• Must have valid rights to work and live in Malaysia.
• Experience with customs and trade department/function.

Responsibilities

• Lead and manage daily logistics operations effectively.
• Ensure accurate handling of orders and paperwork.
• Collaborate with Account Team for performance review.
• Develop and maintain relationships with subcontractors.

Skills

Logistics Operations Management

Team Leadership

Supply Chain Management

Process Improvement

Education

Diploma/Degree in supply chain management, logistics or business administration

Tools

Warehouse Management System

Job description

Overview

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

This position is responsible for leading a team of operators and customer service staff in handling customer orders, shipments, information and services along the process of incoming, storing, inventory management, value-added, pick & pack, distribution and performance tracking, from project development and implementation through operations kick-off to service review, to ensure smooth and efficient operations in all logistics processes and the distribution network for assigned customers, 24 hours a day, 365 days a year.

Responsibilities

• Lead a team of subordinates to manage daily logistics operations and distribution system in the aspects of people, process, system, service quality, resources optimization, cost management and related planning.
• Ensure good liaison with governmental departments or related organizations regarding import/export/re-export rules and regulations, licensing formalities, commodity information, and keep all parties informed of information, requirements and applications on documentation, restrictions and transportation modes.
• Manage and ensure that all incoming and outgoing orders, data/information, shipments and paperwork are accurately received, put-away, updated, manipulated, and transferred to the proper designated location in a timely and good condition upon receipt at the Logistics Center.
• Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched; goods/order information capture is performed accurately and timely per agreed SOP and KPI.
• Develop a robust subcontract management system and establish harmonious relationships with subcontractors.
• Monitor and ensure irregularities or non-conformance shipments are returned to/from customers, express companies, forwarders, suppliers or other subcontractors and handled properly and timely.
• Lead and develop a teamwork culture, motivate team spirit and maintain high morale to increase productivity, and maintain good communications with all levels, peer groups and external customers.
• Continuously seek improvement opportunities along the value chain to streamline and re-engineer processes to achieve or exceed service standards or targets.
• Enforce security and work safety measures and controls in the Logistics Center and distribution network.
• Monitor departmental budgetary control and allocation of resources to ensure optimal use of facilities, system applications, people and related information data.
• Contribute to adding value to all services in alignment with directions and established performance standards and cost-saving measures.
• Collaborate with management and the Account Team to review performance, business opportunities, complaints/claims, and feedback from internal and external customers; identify solutions for continuous improvement and error prevention.
• Analyze reports on operational performance and field discrepancies; propose plans or ideas for operation and process improvement to superiors.
• Provide on-the-job training to staff to improve performance and productivity; deploy and complete special assignments as instructed by the Logistics Manager / General Manager.

Qualifications

• Minimum Diploma/Degree in supply chain management, logistics or business administration.
• Minimum five (5) years of experience in logistics or supply chain management in supervision or management of logistics or related field.
• Experience with Warehouse Management System; knowledge of warehouse function, layout, international logistics, transport, customs, or trade department/function.
• Must have valid rights to work and live in Malaysia.

Benefits

• We’re strong believers in continual training and development for our people. After all, your success is our success.
• DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.
• Our vacation and leave policies reflect our belief in proper work-life balance.
• See the world with DB Schenker! If you’re searching for an international challenge, we offer plenty of opportunities.
• We provide a comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA) & Group Term Life (GTL).