Logistics Executive

PSA BDP; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics provider located in Penang, Malaysia is seeking a customer service representative to manage day-to-day operations. The role includes dealing with customers, vendors, and administration, ensuring smooth shipment progress, and document management. Ideal candidates will have strong organizational skills and a commitment to improving business processes. This position offers an opportunity to be part of a diverse team within a growing organization.

Responsibilities

• Responsible for the day-to-day customer service role dealing with customers, vendors, and personnel.
• Perform administrative and documentation functions.
• Continuously improve existing business processes.
• Coordinate with vendors and customers on shipment progress.
• Prepare shipping documents including bill of lading, COO, Arrival Notice, and invoices.

Job description

Company Overview

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Responsibilities

• The candidate is responsible for the day-to-day customer service role dealing with customers, vendors and other BDP personnel located in offices/branches worldwide.
• The candidate is also required to perform administrative and documentation functions.
• Continuously improve on the existing business process and work closely with the immediate superior to ensure long-term success of the Company.
• Coordination with vendors and customers on shipment progress and delivery.
• Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc.