Logistics Executive

Porcelain Pte Ltd; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics company in Johor Bahru is seeking a Logistics Coordinator to manage relationships with third-party logistics providers. This role requires strong communication skills, experience in logistics, and the ability to work independently. The ideal candidate will have at least 3 years of relevant experience and will need to travel to Singapore for onsite stock-takes.

Qualifications

• At least 3 years of relevant work experience.
• Experience in FMCG, travel retail, transport, or logistics preferred.
• Ability to work in ambiguity and fast-paced environments.

Responsibilities

• Manage the relationship with the 3PL in charge of warehousing.
• Coordinate business requirements with the 3PL.
• Oversee 3PL operational performance and KPIs.

Skills

Communication skills in English

Proficiency in Mandarin

Ability to work independently

Proficient in Microsoft Excel

Strong sense of urgency and ownership

Ability to prioritize tasks

Job description

Role Overview

This role supports the company's Logistics and Inventory Department and directly reports to the Logistics and Procurement Assistant Manager.

Responsibilities & Duties

• Manages the relationship with the 3PL in charge of warehousing.
• Coordinates and communicates business requirements (volumes, SLAs) and standards to the 3PL, ensuring successful execution.
• Oversees 3PL operational performance, maintaining and distributing performance KPIs.
• Conducts monthly meetings with the 3PL to review performance and other matters (e.g., safety).
• Identifies trends that may affect 3PL performance and determines actions to address them.
• Oversees costs, checks billing, and implements continuous‑improvement processes with the 3PL.
• Liaises with internal stakeholders to plan inbound and outbound operations: communicates projected volumes, coordinates with the planning and procurement teams, and prioritises operations.
• Liaises with procurement on inventory integrity issues driven from suppliers or brands.
• Builds delivery schedules to stores, balancing store service levels with efficient warehouse operations.
• Liaises with the e‑commerce team to build event and campaign fulfilment and recovery plans.
• Liaises with brands and/or external stakeholders to facilitate warehousing processes (product information, batch coding/expiry‑date management, labelling).
• Manages claims and quality issues with suppliers and stores.
• Ensures accuracy of inventory at the 3PL.
• Ensures inventory accuracy greater than 99%.
• Manages stock reconciliation between internal WMS and the 3PL WMS.
• Monitors correct execution of interfaces and specific flows impacting distribution‑centre and store stocks (stock transfers, returns to warehouse and disposals).
• Performs periodic/yearly full stock takes across the 3PL.
• Reports monthly and analyses store stock movements.
• Ensures all audit requirements related to stock integrity are met and documented.
• Creates and improves on automating logistics processes and reporting.
• Plans contingency for logistics‑related tasks.
• Participates in and represents the logistics team in related projects.

Job Requirements

• At least 3 years of relevant work experience.
• Good communication skills in English; proficiency in Mandarin preferred.
• Experience in FMCG, travel retail, transport, or logistics preferred.
• Ability to work in ambiguity and in a fast‑paced environment.
• Ability to work independently.
• Proficient in Microsoft Excel.
• A strong sense of urgency and ownership.
• Ability to prioritise numerous tasks, work under pressure, and meet deadlines.
• Candidate must be based in Johor Bahru (JB) to ensure easy commute to Singapore; expected to travel to Singapore 3–4 times a month for onsite stock‑takes and operational requirements.