Logistics Customer Care Specialist — Growth & Benefits

BHL Global; Puchong; On-site; MYR 40,000 - 60,000; Full time

Job summary

A logistics services provider based in Puchong is seeking a Customer Service professional. The role involves providing exceptional customer service, coordinating shipments, and liaising with clients. Candidates should have at least 2 years of experience, with proficiency in English, Malay, and Mandarin preferred. This full-time position offers competitive salary, bonus, and opportunities for career growth within a strong and growing company.

Benefits

Competitive Salary

Attractive Bonus

Medical Insurance Coverage

Career growth opportunities

Qualifications

• At least 2 years of experience in customer service or logistics.
• Proficient in English, Malay, and Mandarin.
• Fresh graduates are welcome.

Responsibilities

• Provide forwarding and logistics solutions to customers.
• Update daily container movement planning.
• Plan and coordinate shipments for timely delivery.
• Handle shipping coordination, including documentation.
• Coordinate with logistics service providers.
• Liaise with customers for inquiries.

Skills

Customer service

Communication in English

Communication in Malay

Communication in Mandarin

Logistics planning

Education

Professional Certificate or Diploma

Job description

A logistics services provider based in Puchong is seeking a Customer Service professional. The role involves providing exceptional customer service, coordinating shipments, and liaising with clients. Candidates should have at least 2 years of experience, with proficiency in English, Malay, and Mandarin preferred. This full-time position offers competitive salary, bonus, and opportunities for career growth within a strong and growing company.