Logistics Coordinator

Expeditors; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global logistics service provider in Bayan Lepas is seeking a logistics professional to manage customer communications, ensure data accuracy for shipments, and handle exceptions through various tools. The ideal candidate is expected to have a relevant bachelor's degree and experience in logistics. The role offers great growth opportunities within the company.

Benefits

Employee Stock Purchase Plan

Training and Personnel Development Program

Qualifications

• Strong communication skills for professional customer interactions.
• Proficiency in data management and reporting tools.

Responsibilities

• Manage customer communication professionally and in a timely manner.
• Ensure accuracy and integrity of shipment data.
• Handle exceptions using reporting and dashboards.

Skills

Customer Communication

Data Competency

Exception Management

Education

Bachelor’s degree in business, Supply Chain/Logistics, Data Science, Finance, Economics or related field

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Responsibilities and Tasks

Customer Communication: professional and timely response to customer and network inquires.

Data Competency: ensuring complete, accurate, and timely data for all shipments. Including managing EDI transmissions and the integrity of internal and external reporting.

Exception Management: using reporting, dashboards, and other tools to manage in-transit exceptions and provide network visibility to performance and process exceptions.

Qualifications

• (Preferred) Bachelor’s degree in business, Supply Chain/Logistics, Data Science, Finance, Economics or related field
• (Preferred) One year of work experience in logistics, freight forwarding, or related field

Additional Information

Expeditors offers excellent benefits:

• Employee Stock Purchase Plan
• Training and Personnel Development Program