Lobby Ambassador, Grand Hyatt Kuala Lumpur

Hyatt Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in Kuala Lumpur is looking for a Lobby Ambassador to provide excellent customer service and support operations within the Rooms Division. Candidates should ideally possess a degree in Hospitality or Tourism management, but fresh graduates are encouraged to apply. Strong communication and interpersonal skills are essential. This is a full-time position offering opportunities for professional growth.

Qualifications

• Ideally with a degree or diploma in Hospitality or Tourism management.
• Fresh graduates are encouraged to apply.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• Provide excellent and consistent level of service to customers.
• Contribute to the smooth and efficient running within the Rooms Division.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Lobby Ambassador, Grand Hyatt Kuala Lumpur

Grand Hyatt Grand Hyatt Kuala Lumpur MY - 10 - Kuala Lumpur

Front Office

Hourly/Entry Level Employee

Full-time

Local

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Lobby Ambassador is responsible to contribute to the smooth and efficient running within the Rooms Division.

Qualifications

• Ideally with a degree or diploma in Hospitality or Tourism management.
• Fresh graduates are encouraged to apply.
• Good customer service, communications and interpersonal skills are a must.
• Due to Malaysian government work permit restrictions, we regret to inform that only Malaysian citizen or Permanent Resident of Malaysia will be considered.