Loan Doc & Proc Analyst

Citi; Kuala Lumpur; On-site; MYR 45,000 - 65,000; Full time

Job summary

A leading global bank is seeking a Loan Operations Analyst in Kuala Lumpur, Malaysia. You will manage loan documentation and support various loan processing tasks. Ideal candidates should have up to 2 years of experience with a foundational understanding of loan processes. Strong communication skills are essential, and familiarity with Mandarin is preferred to assist Chinese clients. Join a diverse team dedicated to making a positive impact in the community.

Qualifications

• 0-2 years experience in loan processing.
• Basic awareness of loan documentation management.
• Understanding of applicable laws and regulations.

Responsibilities

• Prepare and review loan documentation.
• Provide day-to-day collateral management.
• Resolve loan processing issues and make recommendations.

Skills

Elementary level knowledge of business processes

Understanding of loan procedures

Ability to manage and resolve risks

Communication skills

Interpersonal skills

Education

Bachelor's or university degree

Job description

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Loans Operations Analyst (Internal Job Title: Loan Doc & Proc Analyst 1) based in Kuala Lumpur, Malaysia.

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well‑being to help plan for your future. For instance: we empower our employees to manage their financial well‑being and help them plan for the future. Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Loan Doc & Proc Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in performing assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes judgments based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job. Individual must be accountable, ethical, results oriented, trustworthy and credible. This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

In this role, you’re expected to:

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process. Activities will include independently processing and closing loans within a complex loan operations environment.
• Be involved in providing day‑to‑day collateral management which may include booking cash transactions and making payments, input of general ledger entries and (complex) calculations.
• Interact with other counterparties around positions and outstanding balances/claims.
• Support an expansive and/or diverse array of products (risk and control) /services.
• Follow established procedures to identify and resolve problems related to loan documentation/processing activities that require investigation or research and make recommendations to management to support process improvement.
• Design and analyze moderately complex loan documentation reports for management requirements, support/control activities, and the launch of products/services.
• Make judgments based on the analysis of factual information, and provide assistance in the implementation of loan documentation process improvements.
• Minimize risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest process improvements, and adheres to audit and control policies.
• Often related, but not limited to loan documentation processes.
• Timely management and escalation of all inquiries and issues related to loan processing.
• Demonstrate a sound level of understanding of products and processes, and of how duties relate/integrate with others in the team and closely related teams.
• Demonstrate an excellent knowledge of bank‑related systems.
• Have direct interaction with external customers to disseminate or explain information.
• Exhibit strong executional capabilities.
• Utilize strong communication, interpersonal and diplomacy skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information, while being sensitive to audience diversity.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 0‑2 years experience.
• Elementary level knowledge of business processes, systems and tools used in the loan process.
• Demonstrate understanding of loan processes, procedures, products and services.
• Basic awareness of managing, preparing and reviewing loan documentation.
• Able to identify, mitigate, manage, resolve, and elevate risks and issues.
• Awareness of various risks, policies and control measures and processes.
• Compliance with applicable laws, rules and regulations, and adherence to policies.
• Bachelor’s or university degree (or equivalent experience).
• Preferably ability to speak, read and understand Mandarin to better cater to Chinese clients.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career – apply for this role at Citi today

https://jobs.citi.com/dei

Job Family Group

Operations – Transaction Services

Job Family

Loan Documentation and Processing

Time Type

Full time

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.