LMS Delivery Specialist | Learning Systems Expert

bioM?rieux BV; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading global health company in Kuala Lumpur is seeking an Associate Specialist, Learning Delivery (LMS Administrator) to manage and optimize the Learning Management System. This role requires expertise in learning systems, strong communication skills, and the ability to provide user-centric support. The ideal candidate has prior experience in a similar role and is comfortable working in a dynamic environment. Join us to enhance learning delivery processes across the organization.

Qualifications

• Prior experience as an LMS Administrator or in a similar role.
• Strong technical proficiency with learning systems and platforms.
• Fluency in English.

Responsibilities

• Manage LMS-related inquiries and resolve tickets.
• Provide first-line support to the learning community.
• Document and resolve support cases using HR systems.
• Support delivery of learning programs with LMS expertise.
• Analyze data for informed responses.
• Troubleshoot technical issues with BT Service Desk.

Skills

Technical proficiency with learning systems

Organizational skills

Written and verbal communication

Experience with ticketing systems

Adaptability

Tools

ServiceNow

Viva Engage

Job description

A leading global health company in Kuala Lumpur is seeking an Associate Specialist, Learning Delivery (LMS Administrator) to manage and optimize the Learning Management System. This role requires expertise in learning systems, strong communication skills, and the ability to provide user-centric support. The ideal candidate has prior experience in a similar role and is comfortable working in a dynamic environment. Join us to enhance learning delivery processes across the organization.