Live-streaming Operations Manager

Carsome; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

An e-commerce platform seeks a proactive and detail-oriented Live Streaming Operations Manager to manage TikTok live streaming initiatives in Malaysia. The ideal candidate will oversee live stream operations, provide real-time support to hosts, and monitor performance metrics. A minimum of 2 years in e-commerce or live streaming is required, along with proficiency in Mandarin and Bahasa Malaysia. Strong problem-solving and organizational skills are essential for success in this role.

Qualifications

• 2 years of experience in e-commerce, live streaming, or content operations.
• Professional proficiency in Mandarin and Bahasa Malaysia.
• Ability to work across multiple regions.

Responsibilities

• Oversee regional live stream operations including scheduling and technical coordination.
• Provide real-time support to hosts during broadcasts.
• Monitor and analyze live stream performance metrics.

Skills

Problem-solving

Communication

Organizational skills

Tools

TikTok

Douyin

Xiaohongshu

Job description

We are looking for a proactive and detail-oriented Live Streaming Operations Manager to manage and enhance our TikTok live streaming initiatives within assigned regions.

Key Responsibilities

• Oversee regional live stream operations, including scheduling, execution, and technical coordination.

• Provide real-time support to hosts during broadcasts, resolving technical or operational issues.

• Monitor, capture and analyze live stream performance metrics (views, engagement, conversion rates) to optimize effectiveness.

• Collaborate with hosts on scriptwriting, product briefings, and content planning.

• Work with the Lead to align regional execution with nationwide targets.

• Ensure that regional content and operations meet quality and compliance standards.

Requirements

• Minimum 2 years of experience in e-commerce, live streaming, or content operations.

• Professional proficiency in Mandarin and Bahasa Malaysia to effectively communicate with our diverse client base and stakeholders.

• Familiarity with TikTok, Douyin, Xiaohongshu, or other short‑form content platforms.

• Strong problem‑solving, communication, and organizational skills.

• Ability to work across multiple regions.