Lending Operations Executive

TopNotch HR Consulting Firm; Kuala Selangor; On-site; MYR 40,000 - 60,000; Full time

Job summary

A reputable consulting firm in Kuala Selangor is seeking candidates with a strong background in customer service within financial services. The ideal candidate should be proficient in Microsoft Office, possess technical skills in SQL and Python, and exhibit detail-oriented and communication skills. A passion for improving customer experience and operations is essential. Familiarity with Dynamic 365 will be an advantage. This role offers an opportunity to contribute to a fast-paced, client-focused environment.

Qualifications

• Experience in customer service within financial services, banking, or e-wallets.
• Proficient in Microsoft Office (Excel, PowerPoint, Word) and Google Workspace.
• Technical skills in SQL, Python, or BI tools.

Skills

Customer service experience in financial services

Proficient in Microsoft Office

Technical skills in SQL and Python

Strong communication in English

Tools

Microsoft BI

Dynamic 365

Job description

TopNotch HR Consulting Firm – Kuala Selangor, Selangor

Qualifications

• Experience in customer service within financial services, banking, payments, or e-wallets
• Proficient in Microsoft Office (Excel, PowerPoint, Word) and Google Workspace (Sheets, Slides, Docs)
• Technical skills in SQL, Python, Google Script, HTML, APIs, or BI tools (e.g., Microsoft BI)
• Detail-oriented with a strong customer-first mindset
• Strong communication skills in English (Malay and Mandarin are a plus)
• Independent, adaptable, and thrives in a fast-paced environment
• Passionate about improving customer experience and operations

Preferred Qualifications

• Experience with Dynamic 365
• Familiarity with the eStamping process and STAMPS portal