Learning & Development Officer I

Jabil Circuit Sdn Bhd; Penang; On-site; MYR 45,000 - 78,000; Full time

Job summary

Jabil Circuit Sdn Bhd in Penang, Malaysia is seeking an Trainer to deliver classroom training and support on-the-job development for manufacturing staff. The role requires applying adult learning principles and ensuring training aligns with certification standards.

The candidate will schedule classes, track progress, and collaborate with management to identify learning gaps while maintaining accurate training records and documentation.

Qualifications

• Bachelor’s degree in Human Resources or related field preferred; and one to three years experience in Training capacity; or equivalent combination of education and experience.

Responsibilities

• Deliver classroom training.
• Learn at least 10 core programs by observation & OJT to become SME.
• Apply adult learning principles to maximise training effectiveness.
• Instruct classes on both first and second shifts.
• Schedule activities, classes, or events.
• Maintain training records and documentation accurately.
• Provide post class and OJT training support.
• Confer with management to provide training solutions.
• Develop instructional materials and lesson plans.

Skills

Training delivery

Adult learning principles

On-the-job training (OJT)

Education

Bachelor's degree in HR or related field

Job description

SUMMARY

Conduct training programs to strengthen new and existing employees’ technical and/or interpersonal skill development. Monitor and report on the effectiveness of training provided. May be involved in plan and design of existing course enhancements.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Deliver classroom training.
• Learn at least 10 core programs by observation & OJT, in order to become subject matter expert.
• Effectively use adult learning principles to maximize effectiveness of training.
• Instruct classes on both first and second shifts.
• Schedule activities, classes, or events.
• Relate course material to actual on the job tasks and ensure development of these competencies.
• Achieve overall high satisfaction ratings (9.0/10.0 standard).
• Continue to develop and demonstrate effective instructor competencies.
• Follow all ISO and department procedures.
• Provide post class and OJT training support.
• Assist in the further development of new & existing employees on the job.
• Provide timely feedback to Management regarding issues relating to gaps in performance.
• Certify Manufacturing employees with established certification procedures.
• Re-certify all manufacturing positions that require re-certification on a timely basis in accordance with company guidelines.
• Produce and maintain training records.
• Input appropriate data into training records. These records should include but not be limited to, documentation of actual training, tests scores, certification and re-certification processes etc.
• Maintain training records in training database with 100% accuracy.
• Complete all administrative functions relating to training classes.
• Follow established administrative procedures.
• Identify training needs.
• Identify critical skills associated with each job function.
• Identify specific voids in training.
• Confer with Management to provide training solutions.
• Develop instructional materials.
• Define appropriate learning objectives.
• Develop lesson plans and instructor notes to meet needs of learners.
• Design handouts and class materials to support training class using appropriate software.
• Create effective JIT modules using appropriate media.
• Evaluate training through multiple measurement systems through evaluation forms, quizzes/tests/hands-on assessments, certifications, overall Employee Performance Levels.
• Work on assigned projects.
• Attend and input to Support Staff Team meetings.
• Follow all department procedures.
• Maintain a satisfactory Performance Appraisal rating.
• Adhere to all safety and health rules and regulations associated with this position and as directed by manager.
• Comply and follow all company procedures.

MINIMUM REQUIREMENTS

Bachelor’s degree in Human Resources or related field preferred; and one to three years experience in Training capacity; or equivalent combination of education and experience. (Fresh Graduate Welcome to explore)

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is frequently required to walk, and to lift and carry PC’s and test equipment weighing up to 15lbs. Specific vision abilities required by this job include close vision and use of computer monitor screens a great deal of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual’s primary workstation is located in the office area. The noise level in this environment ranges from low to moderate.

Jabil is a global manufacturing company with over 140,000 employees across 100 locations in 25+ countries. While we’re not a household name, we make products for 300 of the world’s biggest brands in industries like healthcare, packaging, smartphones, automotive, and home appliances. At Jabil, we aim to make ANYTHING POSSIBLE and EVERYTHING BETTER. We leverage extensive market experience, technical and design capabilities, manufacturing expertise, and global supply chain insights to drive success for leading brands and create a positive impact for our people, communities, and the environment.