Learning, Development & Employee Engagement Senior Executive

SOGO (KL) Department Store Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kuala Lumpur is seeking a Learning, Development & Employee Engagement Senior Executive. This role focuses on designing impactful training programs and facilitating employee engagement initiatives. Candidates should have a Bachelor’s degree and at least 5 years of relevant experience. Strong facilitation skills and a passion for team culture are essential. The role offers perks such as medical insurance and staff discounts.

Benefits

Medical Insurance

Allowance & Incentive

Staff discounts

Qualifications

• Minimum 5 years of working experience in a similar capacity is required.
• Certified Train-The-Trainer (TTT) from HRDC/NIOSH.
• Able to influence and train at all levels.

Responsibilities

• Design and manage training programs to enhance employee capabilities.
• Identify training needs through collaboration with departmental heads.
• Lead employee engagement initiatives and events.

Skills

Facilitation and presentation skills

Interpersonal communication

Multi-tasking

Creative thinking

Education

Diploma or Bachelor’s Degree in any related discipline

Tools

Microsoft Office

LMS

Canva

E-learning tools

Job description

Learning, Development & Employee Engagement Senior Executive

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We are looking for a vibrant and driven professional who is passionate about developing people and creating meaningful workplace experiences. This role blends the best of both training and people engagement to help shape a motivated, high-performing and connected workforce.

You’ll be responsible for designing and executing impactful learning initiatives while spearheading programs that boost morale, strengthen team dynamics and align employees with our organisational culture.

Key Responsibilities

Design, deliver and manage training programs to enhance employee capabilities across all levels.

Identify training needs through collaboration with departmental heads and performance analysis.

Facilitate interactive, engaging workshops and support digital learning development where necessary.

Lead the planning and execution of employee engagement initiatives, including events, team activities and internal recognition programs.

Act as a cultural ambassador to promote collaboration, communication, and positive workplace energy.

Coordinate performance appraisal processes and support KPI-related activities in line with HR strategies.

Monitor training outcomes and engagement metrics to measure impact and improve future programs.

Collaborate closely with HR, Operations, and Branch Managers to support learning culture and staff retention.

Qualifications & Requirements

Diploma or Bachelor’s Degree in any related discipline.

Minimum 5 years of working experience in a similar capacity is required.

Certified Train-The-Trainer (TTT) from HRDC/NIOSH.

Excellent facilitation and presentation skills with the ability to train and influence at all levels.

Strong interpersonal, coordination and communication abilities.

Creative thinker with a passion for employee experience and team culture.

Able to multitask and manage multiple events or training sessions effectively.

Proficient in Microsoft Office; familiar with LMS, Canva, or e-learning tools is an advantage.

Perks and benefits Medical Insurance, Allowance & Incentive, Staff discounts

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How would you rate your Bahasa Malaysia language skills?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?
• How many years' experience do you have as a Training Executive?