Learning Business Partner (Supervisor/Manager)

EY; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global professional services firm in Kuala Lumpur seeks a Learning Business Partner to manage stakeholder relationships and deliver high-quality learning experiences. Ideal candidates will possess strong relationship-building skills, business acumen, and experience in managing multiple learning initiatives. This role promises to help develop and deliver exceptional training aligned with business priorities.

Benefits

Competitive remuneration package

Continuous learning opportunities

Flexible working arrangements

Inclusive culture support

Qualifications

• Proven ability to build strong relationships with senior stakeholders.
• Highly motivated with resourceful problem-solving skills.
• Skilled in managing multiple learning initiatives.

Responsibilities

• Manage stakeholder relationships for effective learning delivery.
• Assess and prioritize learning needs to shape the annual learning plan.
• Oversee learning solution planning and execution.

Skills

Relationship building

Business acumen

Team collaboration

Problem-solving

Communication skills

Job description

Key Traits: Dynamic, creative, out-of-the-box thinking, organized, solution oriented, inclusive, team player!

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.

Join us and build an exceptional experience for yourself, and a better working world for all.

Our learning function works closely with key stakeholders to design, develop and deploy technical and non-technical learning to EY professionals helping them grow their skills and accelerate their careers.

As a Learning Business Partner, you are responsible for managing stakeholder relationships that result in the delivery of exceptional learning experiences for our learners. You will partner with the assigned Strategic Talent Consultant and our deployment teams in the planning and delivery of high-quality learning programs and activities.

The opportunity

This role is crucial in marrying the strategic learning needs of our business with the learning content for learners across EY. You will be part of a dynamic team that helps EY professionals continuously learn and develop and contributes to EY’s purpose of Building a better working world. Essentially, the role covers the following scope:

• Partner with Strategic Talent consultants to manage Service Line (SL) stakeholder relationships at the country level to drive one consistent curricula
• Identify and validate actual skill needs as well as business priorities with all relevant stakeholders (within SL) ongoing throughout the year and at budget planning stage
• Plan solutions in line with business needs together with the design and development team and act as conduit between all teams involved throughout design project
• Serve as central point of contact for stakeholders to report progress on solution design, development, deployment as well as consumption, satisfaction and impact
• Ensure consistency with internal standards and requirements by consulting with the relevant parties
• Partner with Learning Deployment teams to deploy the entire SL curricula and consumption with accountability of consumption with SL Leader
• Cross collaborates with other teams in Learning & Development and other SL when needed
• POC for all SL learning priorities
• Coordinate funding support for learning programs in scope for SL

Your key responsibilities

• Manage relationships for a portion of a client account/portfolio, acting as a strategic learning advisor to understand business needs and align learning initiatives accordingly.
• Proactively define and maintain effective learning curricula that support the business’s strategic direction, required skills, and performance goals.
• Promote a strong ‘one team’ culture within Learning, collaborating with peers and leaders to build a unified, high-performing team.
• Assess and prioritize stakeholder learning needs, shape the annual learning plan, and foster cross-functional collaboration to deliver integrated solutions.
• Work with Deployment teams to manage and maintain the curriculum catalogue, ensuring consistency, relevance, and avoiding duplication.
• Identify and assess skills gaps, engage Design teams, and curate learning solutions that address root causes and determine the optimal learning and talent solutions.
• Communicate learning priorities, budget decisions, and manage ad hoc requests, ensuring transparency and alignment with business expectations.
• Oversee learning solution planning and execution, ensure timely delivery, secure stakeholder inputs, and report on learning performance against agreed metrics.

Skills and attributes for success

• Proven ability to build strong relationships with senior stakeholders, understand their business priorities, and influence learning strategies that support performance and growth.
• Strong business acumen.
• Excellent team skills to lead, support and collaborate within a diverse, high-performing environment.
• Skilled in managing multiple learning initiatives, setting priorities, allocating resources and delivering solutions on time and within budget.
• Strong communication and influencing skills to engage senior stakeholders, resolve challenges, and ensure alignment across learning and business teams.

What we look for

Highly motivated individuals with resourceful and good problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player and have a genuine desire to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

EY offers a competitive remuneration package commensurate with your work experience,where you’ll be rewarded for your individual and team performance. We are committed tobeingan inclusive employer and are happy to consider flexible working arrangements(FWA), where this may be needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories