Lead Supervisor | Up to RM5,000 | Eco Botanic JB | SPJ

Nala Groups; Johor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A café and dining establishment in Eco Botanic JB is seeking a Lead Supervisor to oversee operations and ensure high standards of customer service. The ideal candidate has at least 3 years of experience in a café environment, with supervisory experience and relevant qualifications in hospitality or business. The role includes staff management, inventory control, and financial oversight.

Qualifications

• Minimum of 3 years of experience in a café, F&B, or hospitality environment.
• At least 1 year in a supervisory role is required.
• Formal education in hospitality or business is an advantage.

Responsibilities

• Oversee day-to-day operations of the café, ensuring smooth service and efficiency.
• Implement health and safety standards, food hygiene, and cleanliness protocols.
• Supervise, train, and mentor café staff.

Skills

Operational Management

Customer Service

Inventory Management

Team Leadership

Education

Diploma or Certificate in Hospitality Management

Job description

Lead Supervisor | Up to RM5,000 | Eco Botanic JB | SPJ

Job Openings Lead Supervisor | Up to RM5,000 | Eco Botanic JB | SPJ

About the job

Job Position: Lead Supervisor
Salary Range: Basic from RM4000- RM5000
Working hours : Tuesday - Sunday (9am - 7pm)
Location: Eco Botanic JB
Company Background: Dance Studio Cafe

Job Scopes

Operational Management

• Oversee the day-to-day operations of the café, ensuring smooth service and efficiency
• Implement and uphold health and safety standards, food hygiene, and cleanliness protocols
• Monitor inventory levels, place orders, and manage stock rotation to minimize waste
• Ensure adherence to opening and closing procedures
• Supervise, train, and mentor café staff, ensuring high performance and motivation
• Prepare shift schedules, ensuring optimal staffing levels at all times
• Lead by example in providing excellent customer service and fostering a positive team environment
• Handle staff performance issues and provide constructive feedback as needed

Customer Experience & Service

• Monitor and achieve sales targets, implementing strategies to boost revenue
• Handle cash and electronic transactions, ensuring accuracy and security
• Assist in the preparation of sales reports and operational metrics for management

Job Requirement

• Minimum of 3 years of experience in a café, F&B, or hospitality environment, with at least 1 year in a supervisory role
• Diploma or certificate in Hospitality Management, Business Administration, or a related field an advantage