Lead Service & Systems Technician

HP; George Town; On-site; MYR 60,000 - 90,000; Full time

Job summary

HP Malaysia in Penang is seeking a Technical Specialist to manage spare parts inventory, tools, and certified test equipment within the service repair depot. You will oversee system installations, report progress, troubleshoot non-operational equipment, and drive continuous improvements while mentoring the team.

You will ensure procedures, schematics, and checklists are up to date, coordinate departmental work, and maintain strong relationships with colleagues and management to support reliable

Qualifications

• Has a high school diploma or equivalent; demonstrates basic technical competence.
• Experience in equipment diagnosis or technical repair is typical (6–8 years).

Responsibilities

• Manages spare parts inventory, tools, and service equipment in the depot.
• Oversees system installations with planning and progress reporting.
• Engages in troubleshooting non-operational equipment and implements modifications as directed.
• Performs facility inspections and documents findings affecting operations.
• Supports continuous improvement by learning from breakdowns and suggesting enhancements.
• Ensures up-to-date procedures and schematics before work.
• Coordinates work, mentors the team, and acts as escalation point.
• Identifies improvement opportunities and verifies business controls.

Skills

Troubleshooting

Preventive Maintenance

Equipment Repair

System Installation

Team Mentoring

Quality Documentation

Education

High School Diploma/General Education Diploma (GED)/Higher Secondary education

Tools

Programmable Logic Controllers

Job description

HP Malaysia in Penang is seeking a Technical Specialist to manage spare parts inventory, tools, and certified test equipment within the service repair depot. You will oversee system installations, report progress, troubleshoot non-operational equipment, and drive continuous improvements while mentoring the team.

You will ensure procedures, schematics, and checklists are up to date, coordinate departmental work, and maintain strong relationships with colleagues and management to support reliable