Lead Project Engineer - Call Center Solutions

Elite Transform Team; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading provider of call centre solutions in Shah Alam, Selangor is seeking a Project Engineer to oversee the successful execution of complex projects within the customer service industry. This full-time role requires strong project management skills and at least 5 years of experience in a similar role. The successful candidate will lead a team, manage schedules and budgets, and ensure compliance with industry standards while driving innovation. Competitive salary and performance-based bonuses are offered.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive health benefits

Generous paid time off

Opportunities for career development

Qualifications

• 5+ years of experience in the project engineer role within the call centre and customer service industry.
• Proven track record of managing complex projects from initiation to completion.
• Familiarity with project management methodologies and tools, such as Agile and Scrum.

Responsibilities

• Develop and manage project plans, schedules, and budgets for timely delivery.
• Coordinate cross-functional teams for project tasks and milestones.
• Identify and mitigate project risks through management strategies.
• Communicate project status to stakeholders and senior management.
• Provide technical leadership and support to the project team.

Skills

Project management skills

Problem-solving skills

Communication skills

Stakeholder management

Agile methodology

Education

Degree in Engineering or Project Management

Tools

Microsoft Project

Job description

A leading provider of call centre solutions in Shah Alam, Selangor is seeking a Project Engineer to oversee the successful execution of complex projects within the customer service industry. This full-time role requires strong project management skills and at least 5 years of experience in a similar role. The successful candidate will lead a team, manage schedules and budgets, and ensure compliance with industry standards while driving innovation. Competitive salary and performance-based bonuses are offered.