Lead Product Manager (Insurance)

Grab; Petaling Jaya; On-site; MYR 336,000 - 506,000; Full time

Job summary

A leading Southeast Asian superapp is seeking a Lead Product Manager to oversee in-app insurance experiences. You'll define product strategies, collaborate with teams, and utilize data to enhance customer offerings. Ideal candidates have over 5 years in tech product management, driving innovation in fast-paced environments. The position offers significant responsibilities, including full product lifecycle management, stakeholder collaboration, and user-focused decision-making.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Business Flexibility

Parental and Birthday leave

Volunteering leave

Grabber Assistance Programme

Qualifications

• 5+ years of direct experience in product management at a tech company.
• Experience managing product lifecycle from concept to ongoing management.
• Strong user empathy and a customer-first mindset.

Responsibilities

• Lead the vision, strategy, and success metrics for the product area.
• Deep-dive into customer behavior and market trends to inform priorities.
• Drive experimentation and iteration to find product-market fit.

Skills

Product lifecycle management

User empathy

Data-driven decision-making

Communication skills

Stakeholder management

Job description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

At GrabInsure, we empower the people of Southeast Asia by enabling financial protection for the underserved – from consumers and drivers to everyday entrepreneurs. The team builds innovative insurance solutions that are integrated into Grab's ecosystem, ensuring our partners (drivers, merchants) and Grab customers have access to affordable and insurance products for their diverse needs.

Get to Know the Role

We are looking for a Lead Product Manager to join our team. You will lead the strategy, discovery, and execution of in-app insurance experiences for Grab's ecosystem, driving a product roadmap that delivers innovative solutions aligned with customer needs, market trends, and Grab's vision.

You will work with cross-functional teams and external insurance partners to create impactful products that balance user experience, compliance, and business goals. You will report to the Senior Product Leader for Insurance and collaborate with stakeholders across departments to drive measurable outcomes.

The Critical Tasks You Will Perform

• Define and lead the vision, strategy, and success metrics for your product area in close partnership with commercial, country, and other product teams.
• Deep-dive into customer behavior, market trends, and internal data to identify pain points and opportunities that inform roadmap priorities.
• Drive experimentation, structured learning, and fast iteration to find product-market fit and build a differentiated insurance portfolio.
• Lead the end-to-end product development lifecycle – from discovery and user research to execution and post-launch monitoring.
• Translate product strategy into detailed requirements and manage dependencies across multiple teams to ensure seamless execution.
• Collaborate with design, engineering, analytics, and product marketing teams to deliver elegant, scalable, and compliant insurance experiences.
• Use Vibe coding to validate new product ideas and experiences, ensuring alignment with customer needs and market demands before development begins.

Qualifications

What Essential Skills You Will Need

• 5 + years of direct experience in product management at a tech company in either platform or user-centric products.
• Experience managing product lifecycle including initial concept, market research, defining product requirements, working with teams and ongoing product management
• Ability to think in systems and coordinate execution across horizontal capabilities.
• Strong user empathy and customer-first mindset, coupled with rigorous data-driven decision-making.
• Excellent communication, stakeholder management, and storytelling skills – comfortable working with leadership, engineering, and commercial teams alike.
• Proven ability to scale products from 0 to 1 or 1 to n, in complex, fast-moving environments.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.