Lead, Process Excellence Execution / Functions / Pan-Bank (Malaysia/India)

Standard Chartered Bank; Kuala Lumpur; Hybrid; MYR 200,000 - 250,000; Full time

Job summary

A global banking institution is seeking a Process Excellence Execution Lead. This role aims to transform Processes with key Functions and stakeholders, enhancing performance and efficiency. The successful candidate will leverage foundational capabilities in process design and optimization. The position is based in Malaysia or India, focusing on delivering significant value while ensuring a fit-for-purpose design in process excellence.

Responsibilities

• Partner with Functions and Pan-Bank stakeholders to identify transformation opportunities.
• Leverage foundational capabilities to streamline Processes.
• Ensure process excellence design delivers value for clients and colleagues.

Job description

Overview

Lead, Process Excellence Execution - Functions / Pan-Bank (Malaysia/India)

This role could be based in Malaysia or India. When you start the application process you will be presented with a country dropdown; please select a country where the role is based.

What’s the opportunity?

The Process Excellence (PE) team, part of the Group Transformation Office, requires a Process Excellence Execution Lead - Functions / Pan-Bank to partner with Functions and Pan-Bank stakeholders, supporting transformation activities to evolve and enhance Functions / Pan-Bank ONS / PAN-BANK process performance, ways of working and effectiveness. PE works to standardise, simplify, and digitise the bank and provides foundational capabilities across the enterprise to identify challenges and opportunities, raise transformation ambition and support delivery activities relating to process optimisation (waste elimination, process simplification, digitisation and automation).

What will you do?

The role holder will partner with key Functions / Pan-Bank stakeholders to identify opportunities to transform Functions and Transversals processes, leveraging PE foundational capabilities (e.g., process universe, process reviews, process mining) and provide subject matter expertise for process design and re-engineering for relevant strategic initiatives.

This role brings all relevant PE foundational capabilities to support Functions / Pan-Bank and deploys capabilities where appropriate:

• Process Universe – ensure Functions / Pan-Bank processes are maintained and leverage data and analytics to identify opportunities to streamline Functions / Pan-Bank processes
• Business Services (landscape review, process review and/or process mining)
• Knowledge and Training
• Delivery

In partnership with other relevant stakeholder groups (T&O, ST HR, support partners), this role will ensure process excellence design is fit for purpose and delivers value for clients and colleagues and drives significant value from an effectiveness, efficiency and risk & control perspective.

Notes

This description contains no explicit qualifications or minimum requirements. If the original description includes specific qualifications, they should be added here to complete the profile.