Lead, Online Content Compliance & Enforcement

Malaysian Communications and Multimedia Commission; Cyberjaya; On-site; MYR 200,000 - 250,000; Full time

Job summary

A regulatory body for communications seeks a qualified individual to supervise and manage online content cases and cybercrime incidences. This role requires strong communication skills, regulatory knowledge, and a commitment to consumer protection. Candidates should possess a bachelor's degree in a relevant field, a good command of Bahasa Malaysia and English, and 5-7 years of experience. This position is based in Cyberjaya and involves collaboration with law enforcement and stakeholders.

Qualifications

• Minimum of 5-7 years of working experience in technology and online content.
• Strong knowledge of legal and regulatory frameworks essential.
• Good command of Bahasa Malaysia and English required.

Responsibilities

• Supervise and manage online content cases and cybercrime incidents.
• Monitor, measure, and report on operational issues.
• Review and improve standard operating procedures for online content management.
• Provide guidance and support to the team on complaint handling.

Skills

Emerging technology synthesis

Microsoft Office

Analytical reporting skills

Technical writing skills

Project and resource management

Understanding of enforcement and compliance requirements

Education

Bachelor's degree in communication, Computer Science, Information Technology, Law

Master's Degree

Job description

A regulatory body for communications seeks a qualified individual to supervise and manage online content cases and cybercrime incidences. This role requires strong communication skills, regulatory knowledge, and a commitment to consumer protection. Candidates should possess a bachelor's degree in a relevant field, a good command of Bahasa Malaysia and English, and 5-7 years of experience. This position is based in Cyberjaya and involves collaboration with law enforcement and stakeholders.