Lead Analyst, Power Platform

AIA Digital+; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading technology hub in Kuala Lumpur seeks a dedicated Individual for technical support relating to PowerApps and Power BI. Ideal candidates should have 4+ years' experience in BAU L2 support and strong skills in the Microsoft Power Platform. Responsibilities include system diagnosis, enhancing solutions, and guiding team members. A strong teamwork ethic and problem-solving skills are essential. This role offers an opportunity to engage in a vibrant workplace with growth potential.

Qualifications

• 4+ years working experience as BAU L2 Support for Power Apps.
• Extensive experience in PowerApps, Flow, and Power BI is beneficial.
• Strong foundational knowledge of Office 365 platforms.

Responsibilities

• Perform technical investigation and diagnosis.
• Ensure system improvements are implemented successfully.
• Guide and support team members to address technical challenges.

Skills

Problem-solving skills

Attention to detail

Communication in English

Teamwork

Tools

Microsoft Power Platform

MS Azure DevOps

Job description

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Excellent problem-solving skills and attention to detail.

Understand and perform technical investigation and diagnosis.

Ensure that system improvements are successfully implemented - Provide technical support to end user as required.

Able to guide & support Senior/Junior Analyst to solve project technical challenge.

Technically strong to investigate, diagnosis, develop or oversee development of PowerApps and Power BI reports to improve existing solution app.

Requirements

Experiences:

• 4+ years working experience as BAU L2 Support for Power Apps (especially MDA) & Power Automate
• Extensive experience in the Microsoft Power Platform MS PowerApps, Flow, and Power BI (good to have).
• A clear understanding of PowerApps formulas and development methods.
• Strong foundational knowledge of Office 365 platform including Exchange, Intune, Azure AD, and Azure ecosystem.
• Strong teamwork skills and attention to details.
• Experience in DevOps tool such as MS Azure DevOps will be advantageous.

Practical Skills/Abilities:

• Able to communicate well in English.
• SLA familiarity and performance driven work culture.
• Experience in customer service, leadership and business support will be advantageous.
• Presentation skills with a high degree of comfort with both large and small audiences.
• Resourceful, independent and result oriented.
• A good team player and keen to learn.
• Possess personal attributes such as hard-working attitude, interpersonal skills, professional integrity, and initiative.
• Keen to learn, a team player and have good working attitude.

Would be advantageous to have Microsoft Certification:

• PL100/PL 400/ PL 900

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Your application will include the following questions:

• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?

AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. (202201010550)(1456247-A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

AIA Digital+ Malaysia (AIA IT (M) Sdn. Bhd. (202201010550)(1456247-A)) is a technology, digital and analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.