Lead Analyst, Business Analyst ( Testing)

AIA Digital+; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a Lead Analyst to assist in delivering IT solutions and revamping processes while collaborating with internal stakeholders. The ideal candidate should possess strong analytical and problem-solving skills, as well as experience in business analysis to ensure effective process improvements. This role requires a proactive approach to understanding user requirements and driving successful project outcomes.

Qualifications

• Working experience in business analysis.
• Strong analytical and problem-solving skills.
• Able to work independently and with cross-function teams.

Responsibilities

• Assist on delivery of IT solutions to support business initiatives.
• Perform requirements analysis and document requirements.
• Manage internal stakeholders to drive SIT/UAT.

Skills

Business analysis experience

Change facilitation techniques

Analytical skills

Problem-solving skills

Independence

Cross-functional teamwork

Interpersonal skills

English communication

Job description

Lead Analyst, Business Analyst (Testing)

• Assist on delivery of IT solutions / process revamp to support various business initiatives
• Required to involve in discovering workshop to understand the user requirement, process flow, user journey, etc.
• Perform requirements analysis, document requirements, and revise existing system logic, business processes, and workflows as necessary.
• Identify business needs and define actions to improve the operation of IT systems.
• Create and update system documentation.
• Manage internal stakeholders to drive SIT / UAT.
• Document requirements, evaluate scenarios, and execute changes needed to respond to requirements.
• Identify test scenarios, develop test scripts, and create expected results for use in test cycles.
• Analyze test outcomes to ensure proper management and remediation of identified defects.

Skills

• Working experience in business analysis.
• Possess business techniques on facilitating change of the business flow.
• Strong analytical and problem-solving skills.
• Able to work independently, and work with cross-function teams.
• Able to deliver results in short timeframe and adaptable to changes.
• Strong interpersonal skill and communication skill.
• English reading/writing and verbal communication.