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An educational institution in Selangor is seeking a Technical Support Specialist to provide assistance with laboratory equipment and support teachers and students. Responsibilities include preparing materials, ensuring equipment functionality, and maintaining records. The ideal candidate should have at least 2 years of experience in education, a degree in Science, and strong communication skills in English. This position requires effective planning and coordination to ensure the laboratory runs smoothly.
Provide technical support, ensuring that the equipment is functioning properly and is ready to use, and that the right materials are available for particular lessons.
Work closely with students to explain or demonstrate experiments or how to use the equipment, as well as helping teachers with a class and supporting individual students on research projects.
Liaising with academic staff to discuss timetables, equipment requirements, and work plans.
Running trials of experiments prior to classes and then demonstrating techniques for experiments.
Preparing equipment and chemicals before lessons - from test tubes to state-of-the-art microscopes.
Maintaining and repairing equipment and laboratory apparatus.
Ensure records are kept up-to-date (e.g. for students' practical sessions, tracking methods, results, etc).
Ensuring that equipment is properly cleaned and that chemicals, drugs and other materials are appropriately stored.
Cataloging recordings and making them available when requested (if the department houses audiovisual resources).
Supporting the work of teachers in classes and laboratory sessions and giving technical advice to staff and students.
Working with individual students and supporting them on research projects.
Managing the stock control of chemicals and equipment.
Ensuring that all health and safety procedures are understood and followed correctly.
Coordinating work in the laboratory to ensure efficient use is made of expensive pieces of equipment.
Minimum 2 years working experience, preferably in an educational institution.
Minimum a Degree in Science or equivalent.
Ability to communicate comfortably with students and staff in a courteous and professional manner.
Possess a good command of English.
Possess good planning, coordinating, managing and time management skills.