KYC Operations - NCT/ Associate/ AVP

Deutsche Bank; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is hiring for the KYC Operations team at NCT, Associate, and AVP levels. Responsibilities include managing client documentation, ensuring compliance with regulatory standards, and maintaining relationships. Candidates should have a strong KYC background and varying experience levels depending on the role. The company offers a flexible work environment and a commitment to employee wellbeing through various benefits.

Benefits

EAP - free and confidential counseling

Flexible work arrangement

Corporate group insurance

Comprehensive leave benefits

Other tailored benefits

Qualifications

• Minimum 1 to 5 years' experience working in KYC/CDD team in banking for NCT and Associate.
• Minimum 7 years' experience in KYC/CDD team in banking for AVP.

Responsibilities

• Manage KYC documentation for clients.
• Ensure compliance with regulatory standards and policies.
• Lead a team for AVP role.

Skills

KYC background

Effective communication skills

Teamwork oriented

Ability to work under pressure

Analysis and problem-solving skills

Education

Graduates with good academic records

Job description

We are hiring across NCT, Associate and AVP levels for KYC Operations team.

Details of the Division and Team:

The Know Your Client (KYC) Operations role focuses on client lifecycle management (CLM) and exceptions in line with regulatory standards and jurisdictions. The KYC Operator ensures any changes required are implemented with minimum disruptions.

NCT and Associate

The KYC Operator also assists the Bank's clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures ('SOP's) and Operation Level Agreements (OLA's) to achieve accurate and timely account opening to help execute trades.

AVP

The KYC Operations Manager also assists the Bank's clients, managing all KYC and account opening requirements with appropriate governance and controls. They operate in an environment of strict adherence to Standard Operating procedures ('SOP's) and Operation Level Agreements (OLA's) to achieve accurate and timely account opening to help execute trades.

What we will offer you

A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.

Benefits

• EAP - free and confidential counseling, online work-life resources
• Flexible work arrangement
• Corporate group insurance
• Comprehensive leave benefits
• Other benefits tailored to suit your needs

Your key responsibilities

The Know Your Client (KYC) Analyst or Know Your Client (KYC) Ops Manager is responsible for the delivery and management of new client onboarding, periodic review, client offboarding processes and client maintenance working within agreed policies, procedures, Key Performance and Risk Indicators.

The objectives include implementing a robust control environment that allows and drives efficient and effective processing. The environment should ensure we meet regulatory requirements, Bank's policy and can verify the completeness and accuracy of all processes. Operations develop and maintain effective relationships across internal client and partner groups.

NCT and Associate responsibilities

• Liaise closely with all business line in managing the Know Your Clients (KYC) documentation
• Liaise closely with local Anti-Financial Crime Officers (AFC) to facilitate new and existing clients onboarding
• Verification of client data for new and existing clients
• Perform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentation
• Act as a subject matter expert (SME) on client due diligence, identify KYC issues, provide solution, or elevate to management
• Participate in self-assessments to ensure adherence to standards, procedures and identify risk mitigants wherever there is a control issue

AVP responsibilities

• Leading a team
• Leads and liaise closely with all business line in managing the Know Your Clients (KYC) documentation.
• Leads and liaise closely with local Anti-Financial Crime Officers (AFC) to facilitate new and existing clients onboarding.
• Liaise and work with Auditors.
• Liaise and participate with Regional COB team on data gathering, new policy roll out and Quality Assurance.
• Verification of client data for new and existing clients.
• Perform due diligence check, risk assessment, verification of Know Your Clients (KYC) documentation.
• Act as a subject matter expert (SME) on client due diligence, identify KYC issues, provide solution, or elevate to management.
• Conduct regular operational performance reviews and participate in self-assessments.
• Ensure adherence to standards, procedures and also identify risk mitigants wherever there is a control issue.

Your skills and experience - NCT and Associate

• KYC background with a minimum of 1 to 5 years' experience working in KYC/CDD team in the banking industry.
• Experience of working in a highly matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.
• Graduates with good academic records.
• Effective communication skills and able to manage relationships with clients virtually.
• Able to cope well under pressure and meet deadlines.
• Teamwork oriented with good interpersonal and communication skills.
• Ability to work independently with minimal supervision.

Your skills and experience - AVP

• KYC background with a minimum of 7 years' experience working in KYC/CDD team in the banking industry.
• Experience of working in a highly matrixed environment, and accustomed to bridging the gap between disparate organizations and cultures.
• Graduates with good academic records.
• Worked in large / global corporate environments involving multiple businesses.
• Ability to lead and manage a team.
• Ability to work independently with minimal supervision.
• Ability to work under pressure with tight turnaround time.
• Ability to build strong relationships with business and infrastructure partners.
• Adept at handling multiple tasks at once and within an extremely deadline driven environment.
• Ability to demonstrate the Bank's values in achieving objectives.
• Excellent planning, organization, analysis, and problem-solving skills.
• Open minded, able to share information, transfer knowledge and expertise to team members.
• Self-assured with sound judgement and confident manner.
• Effective communication skills and able to manage relationships with clients virtually.
• Able to cope well under pressure and meet deadlines.
• Teamwork oriented with good interpersonal and communication skills.

How we'll support you

• Flexible working to assist you balance your personal priorities.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs. Training and development to help you excel in your career.

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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