KYC Operations Analyst 2 - Mandarin Proficient (MYS CTSM KL)

Citigroup Inc.; Kuala Lumpur; On-site; MYR 45,000 - 60,000; Full time

Job summary

A major banking institution in Kuala Lumpur is seeking an experienced KYC Operations Analyst 2 to manage a dedicated internal KYC program. Responsibilities include client profile reviews, compliance checks, and record management. The ideal candidate will have 1-2 years of relevant experience in banking operations and should ideally be proficient in Mandarin. This full-time position offers an opportunity to contribute to regulatory reporting and oversight within a leading firm.

Qualifications

• 1-2 years of relevant experience.
• Experience in banking operations, preferably in client account opening.
• Preferably can speak, read, write and understand Mandarin.

Responsibilities

• Conduct client profile reviews for customer accounts.
• Review information and documentation to ensure compliance.
• Update KYC forms and client profiles according to policy requirements.
• Follow up with clients to ensure information is received before due dates.

Skills

Business Acumen

Laws and Regulations

Risk Controls and Monitors

Education

Bachelor's degree or equivalent experience

Job description

The KYC Operations Analyst 2 is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

• Conduct client profile reviews for customer accounts
• Review all information and documentation ensuring compliance with local regulation and Citi standards
• Update KYC forms and client profiles according to policy requirements
• Follow up with clients to ensure information is received before due dates
• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 1-2 years of relevant experience
• Experience in banking operations, preferably in the client account opening and pre-requirements process
• Preferably can speak, read, write and understand Mandarin

Education

• Bachelor's degree/University degree or equivalent experience

Job Family Group: Operations - Services

Job Family: Business KYC

Time Type: Full time

Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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