KYC Due Diligence Manager

Citigroup Inc.; Kuala Lumpur; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

A global financial services provider in Kuala Lumpur is looking for a KYC Due Diligence Manager. The role requires 5 to 8 years of experience in KYC/AML compliance and strong analytical skills. Responsibilities include performing KYC reviews, conducting client validation, and ensuring compliance with local regulations. The ideal candidate will have a Bachelor's degree and possess excellent communication abilities. This position offers opportunities for professional development and a supportive work environment.

Benefits

Health and telehealth options

Paid parental leave

Learning and development resources

Generous paid time off

Community volunteering opportunities

Qualifications

• 5 to 8 years of relevant experience in KYC/AML or banking.
• Knowledge of AML/KYC policies and due diligence processes.
• Strong analytical skills and ability to manage large amounts of data.

Responsibilities

• Assist with KYC efforts according to AML KYC Ops procedures.
• Perform KYC reviews to ensure compliance with regulations.
• Conduct client identification, validation, and screening.

Skills

KYC/AML processes

Analytical skills

Documentation skills

Detail-oriented

Communication skills

Education

Bachelor’s degree or equivalent experience

Job description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as KYC Due Diligence Manager – Hybrid (Internal Job Title: Compl Bus Control Sr Spvsr – C11) based in KL, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well‑being to help plan for your future.

For instance:

• Citi provides programs and services for your physical and mental well‑being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees worldwide.
• We empower our employees to manage their financial well‑being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than one million volunteer hours worldwide.

In this role, you’re expected to:

• Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures.
• Perform KYC, transaction and product usage reviews and ensure documentation complies with local regulation and Citi standards, including scheduled and unscheduled reviews for client types across varied risk classes; monitor and track KYC records, assist with the development and execution of action plans for expiring records, and ensure records are not past due.
• Determine if the accounts are in scope.
• Conduct client identification, verification and screening.
• Validate customer’s address, employment (including employer) and connectivity to PEP/SOF (Sanctions Screening). Perform enhanced due diligence checks such as negative news and social media checks when required.
• Partner with internal units to ensure adequate due diligence process for customer accounts and documentation reviews.
• Send requests to outreach/relationship managers for accounts where information is required to complete the review.
• Highlight any suspicious product usage from an AML perspective to senior management for further review promptly.
• Maintain quality standards of 90% and above for the KYC reviews undertaken.
• Raise any technical issue or procedural clarification to managers for guidance.
• Ensure QC review of files before submission and respond/correct any discrepancies identified during QC.
• Generate metrics per local, regional and global requirements on defined frequencies.
• Act with integrity, respect and hold accountability.
• Negotiate solutions and act as a liaison with internal and external clients.
• Act as a consultant to the businesses regarding processes and controls.
• Coordinate and assist with onsite reviews and drive corrective actions.
• Operate with a limited level of direct supervision.
• Exercise independence of judgement and autonomy.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5 to 8 years of relevant experience in KYC/AML/due diligence or banking experience.
• Knowledge of AML/KYC policies, including bank systems, applications and due diligence processes.
• Subject matter expert in KYC/AML compliance.
• Strong analytical and comprehension skills and ability to analyze and document large amounts of data.
• Strong documentation skills to clearly articulate disposition.
• Adherence to controls and compliance standards.
• Detail‑oriented, well‑organized, self‑starter and capable of working under minimum supervision.
• Ability to multitask and meet deadlines in a high‑pressure environment.
• Effective verbal and written communication skills.
• Strong interpersonal skills and results‑oriented team player.

Education

• Bachelor’s degree, university degree or equivalent experience.

Job Family Group

Compliance

Job Family

Business Control

Time Type

Full time

Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law.

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