KYC Analyst, Client Operations

OSL; Kuala Lumpur; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading global financial infrastructure platform is seeking a KYC Analyst to manage client onboarding processes. This role involves conducting rigorous KYC due diligence, ensuring compliance with regulations, and collaborating with diverse teams. Candidates should have a minimum of 3 years' experience in KYC within financial institutions and be proficient in English and Chinese. You will be part of a rapidly growing sector as we shape the future of finance.

Benefits

Career development opportunities

Work alongside industry experts

Impactful role in a growing organization

Qualifications

• 3+ years of experience in KYC client onboarding within financial institutions.
• Strong knowledge of KYC due diligence regulations.
• Interest in the digital asset industry.

Responsibilities

• Conduct thorough KYC due diligence on clients.
• Organize and process high volume case documentation.
• Collaborate with sales and trading teams for client onboarding.

Skills

KYC regulatory compliance

Data collection and verification

Multi-tasking in a competitive environment

Digital identification processes

Proficient in English and Chinese

Job description

KYC Analyst, Client Operations

As the digital asset industry continues to evolve, so does OSL. With our growth and expansion, we are seeking a KYC Analyst, Client Operations to join our team. This role is essential for managing our client onboarding processes and ensuring compliance with KYC regulatory requirements. Your expertise will help us navigate the complexities of onboarding individual (retail) clients while maintaining our commitment to excellence.

Responsibilities

• Conduct thorough KYC due diligence on individual clients, including data collection, checking, validation, and verification.
• Organize and process a high volume of case documentation, including sources of funds, incorporation documents, and general account opening documents.
• Collaborate closely with sales and trading teams to ensure an efficient and client-friendly customer onboarding experience.
• Ensure compliance with internal policies and regulatory requirements (AML/KYC/CTF) for client onboarding based on the jurisdiction in which our group entities operate.
• Handle administrative and reporting tasks to facilitate regulatory compliance and audit processes, as well as periodic review cases.
• Drive initiatives for paperless account opening to enhance customer centricity, business resilience, and agile compliance.

Requirements

• 3+ years of experience in KYC client onboarding within financial institutions for individual (retail) clients.
• Strong knowledge of relevant regulations related to KYC due diligence, including AML & CTF Ordinance.
• Keen interest in exploring and developing a career in the digital asset industry.
• Positive and proactive attitude to manage multiple tasks in a competitive environment.
• Familiarity with digital identification processes, such as video identification and compliance screening tools in client onboarding.
• Good knowledge of contactless, fully digital identification methods, including e-signature.
• Proficient in both written and verbal English and Chinese.

Life at OSL

• Pioneer: Build the future of Web3 with a listed leader.
• Impact: Shape our global growth.
• Talent: Work alongside the industry’s best.
• Growth: We invest in your career as much as you do.

How to Apply

If you're ready to build the future of finance with us, please apply with your resume.

About OSL Group

OSL Group (863.HK) is a leading global financial infrastructure platform bridging traditional finance and the digital asset economy through blockchain technology. The Group is dedicated to providing efficient, seamless, and regulatory-compliant financial services to individuals and businesses worldwide.

OSL delivers a comprehensive suite of regulated services through its licensed platforms, including 24/7 OTC brokerage with deep liquidity fiat gateways and competitive pricing; omnibus brokerage solutions enabling traditional financial institutions to integrate digital assets; SOC 2 Type 2-certified custody with up to US$1 billion insurance protection; and compliant retail trading channels; wealth management solutions, including scheduled launches on tokenised treasuries and RWAs; and in preparation for cross-border payment infrastructure via OSL Pay.

"Open, Secure, Licensed" are the principles OSL lives by. OSL is expanding its compliant infrastructure across Japan, Australia, and Europe, potentially Southeast Asia, powering the next generation of global financial infrastructure.