Kids Club Attendant

Hilton; Kuching; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global hospitality company is seeking a Kids Club Attendant to supervise and assist children in various hotel activities. The ideal candidate will be passionate about delivering exceptional guest experiences and demonstrate strong teamwork and adaptability. Responsibilities include maintaining cleanliness in the kids’ club area and creating engaging activities for children.

Qualifications

• Passionate about delivering exceptional guest experiences.
• Ability to supervise child activities and enforce safety protocols.
• Effective communication and interpersonal skills.

Responsibilities

• Supervise and assist children in hotel activities.
• Maintain cleanliness and safety in the kids' club area.
• Create and manage a calendar of events and activities.

Skills

Customer Focus

Dependability

Adaptability

Job description

What will I be doing?

As a Kids Club Attendant, you would be responsible for supervising and assisting children participating in hotel activities, including arts and crafts and swimming, in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests immediately with a sincere and friendly welcome. Assist families with their needs and respond requests regarding different aspects of the programs
• Supervise child activities and safety protocols are being followed
• Maintain cleanliness and sanitization of kid’s club area; including emptying trash cans, cleaning kid’s activities and vacuuming floors
• Create monthly calendar of events and activities, and weekend craft tables on cabana lawns
• Responsible for collecting payment including credit cards and cash payments
• Report all suspicious persons or activities, hazardous conditions, etc. to security department
• Provide general public assistance, instruction and/or guidance for guests

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We\'re passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We\'re leaders in our industry and in our communities.
• Teamwork - We\'re team players in everything we do.
• Ownership - We\'re the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!