Key Accounts Sales / Service & Application Engineer (Semiconductor Industry)

The Sandpipers (M) Sdn Bhd; Selangor; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

A leading semiconductor solutions provider is seeking an experienced Key Accounts Sales / Service & Application Engineer to manage and grow strategic accounts across Malaysia, the Philippines, and Vietnam. The role involves key account management, business development, technical application support, and after-sales service in precision tooling and automation solutions. The ideal candidate should have over 5 years of experience in the semiconductor industry with excellent communication and negotiation skills. This is a role requiring regional travel.

Qualifications

• Minimum 5 years’ proven experience in Sales, Service, and Application Engineering within the Semiconductor Industry.
• Strong experience in Key Accounts management and business development.
• Solid application knowledge of Precision Tools & Mold Tools, and Semiconductor assembly automation equipment.

Responsibilities

• Manage and develop key semiconductor customer accounts in Malaysia, Philippines, and Vietnam.
• Drive new business development and revenue growth for precision tools and automation equipment.
• Provide technical sales and application engineering support.

Skills

Key Accounts management

Business development

Technical application support

Communication skills

Presentation skills

Education

Diploma or Degree in Engineering (Mechanical, Manufacturing, Mechatronics or related disciplines)

Tools

Precision Tools

Mold Tools

Automation equipment

Job description

Key Accounts Sales / Service & Application Engineer (Semiconductor Industry)

We are seeking an experienced Key Accounts Sales / Service & Application Engineer to manage and grow strategic semiconductor customer accounts across Malaysia, the Philippines, and Vietnam.

This role combines key account management, business development, technical application support, and after-sales service, supporting semiconductor assembly and manufacturing customers with high-precision tooling and automation solutions.

Responsibilities

• Manage and develop key semiconductor customer accounts in Malaysia, Philippines, and Vietnam
• Drive new business development and revenue growth for precision tools, mold tools, jigs & fixtures, and automation equipment
• Provide technical sales and application engineering support for:
  • Precision Tools and Mold Tools
  • Precision Jigs & Fixtures
  • Semiconductor assembly automation equipment
• Support customers in tool selection, process optimization, troubleshooting, and technical problem-solving
• Conduct customer visits, technical presentations, and product demonstrations
• Coordinate with internal engineering, production, and quality teams to meet customer technical, quality, and delivery requirements
• Provide after-sales service support and maintain long-term customer relationships
• Monitor market trends, customer requirements, and competitor activities within the semiconductor industry

Requirements

• Minimum 5 years’ proven experience in Sales, Service, and Application Engineering within the Semiconductor Industry
• Strong experience in Key Accounts management and business development
• Solid application knowledge of:
  • Precision Tools & Mold Tools
  • Precision Jigs & Fixtures
  • Semiconductor assembly automation equipment
• Good understanding of semiconductor assembly processes (e.g. molding, singulation, handling, automation)
• Willingness to travel regionally (Malaysia, Philippines & Vietnam)
• Strong communication, presentation, and negotiation skills
• Diploma or Degree in Engineering (Mechanical, Manufacturing, Mechatronics or related disciplines) preferred