Key Account Sales Manager (metal products)

FERROTEC MANUFACTURING MALAYSIA SDN. BHD.; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading semiconductor manufacturer in Malaysia is looking for a Sales Manager to manage relationships with key customers and drive strategic growth plans. The ideal candidate will have over 3 years of experience in sales or project management, strong communication skills in English, and experience in the semiconductor industry. This position offers competitive benefits including group insurance, meal provision, and opportunities for personal growth.

Benefits

Group Insurance

Yearly Dental/Optical/Health Check

Meal provided

Qualifications

• 3+ years of experience in sales or project management in B-to-B business.
• Experience with metal fabricated parts processing and application.
• Strong customer communication and relationship management skills.

Responsibilities

• Manage sales budget and growth for key customers.
• Build and maintain strong relationships with key customers.
• Lead project management for key customer satisfaction.

Skills

Sales management

Customer relationship management

Project management

Cross-functional teamwork

Proficient in English

Mandarin proficiency

Job description

Responsibilities and Functions

Responsible for sales budget and growth in assigned key customers

Deepen relation with specified strategic customers. Searching for a lot of new prospects is not so prioritized

Owe a key hub function of connecting key customers and internal business units (factories)

Lead project management for key customers to improve customers’ trust and satisfaction continuously

Develop and execute strategic business growth plans tailored to market trends and customers’ expectations, aiming to long-term share growth in key customers as a strategic partner

Build and maintain strong relationships with key customers, ensuring their needs are met and fostering long-term partnerships

Manage, instruct and coach executive members who work for you to ensure project executions and deliverables in expected quality and timely manner. Stimulate their growth to make your team more capable

Coordinate with business units (factories) to secure timely and accurate outputs for project items from key customers

Facilitate technical and commercial discussions with customers during product introduction phases and in cases of escalation of problems regarding quality, delivery etc., collaborating closely with internal business units (factories) to deliver effective solutions

Prepare project reports and customer‑facing presentations; support plant visits and technical reviews to enhance the customers’ experience.

Maintain and update the project tracking database, ensuring accuracy and visibility

Analyze market trends, customer feedback, and competitors to inform business strategies

Provide regular reporting to senior management on customers’ projects and market conditions

Escalate to upper management in appropriate timing, when the situation gets worse and out of your manageable level

Requirements / Skillset

3+ years of experience in sales or project management in B-to-B business of industry

Experience and knowledge of metal fabricated part processing and application

Focusing on achieving sales budget despite challenges

Strong customer communication and relationship management skills

Skilled in project coordination and cross‑functional teamwork

Familiar with “build to print” and OEM types of business processes

Good understanding of the semiconductor supply chain

Experience with new opportunity exploration, RFQs, new product introductions (NPI) and high‑volume manufacturing (HVM) transition

Proficient in English; strong presentation skills

Mandarin proficiency will be an advantage

Results‑driven, organized, proactive and critical thinking

Seeking for personal growth (improvement) through business activity

Able to manage multiple priorities under pressure

Job Insights

Your application will include the following questions:

• What’s your expected monthly basic salary?
• How many years’ experience do you have as a sales account manager?
• Which of the following languages are you fluent in?

Company Overview

Ferrotec Power Semiconductor Malaysia Sdn. Bhd. is a subsidiary of Ferrotec Holdings Corporation, a global leader in advanced materials, components, and semiconductor solutions. Established in 2023, the company specializes in the manufacturing of high‑performance semiconductor devices, including diodes, transistors, and power modules, catering to the evolving demands of the industry.

As a strategic hub in Ferrotec’s global supply chain, the company is committed to delivering world‑class semiconductor solutions while strengthening Malaysia’s position in the global semiconductor ecosystem.

Join us and be part of a dynamic team driving the future of power semiconductor technology!

Benefits

Group Insurance, Yearly Dental / Optical / Yearly Health Check, Meal provided