Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Shopee; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading e-commerce platform in Kuala Lumpur is seeking a candidate to develop relationships with merchants, analyze their sales performance, and create strategic business plans to enhance growth. The ideal applicant holds a Bachelor’s degree and has strong analytical skills, with fresh graduates welcome to apply. Proficiency in Excel and fluency in additional languages are advantages.

Qualifications

• Experience in e-commerce / food delivery industry would be an added advantage.
• Proficiency in Excel is required.
• Fresh grads are welcome to apply.

Responsibilities

• Develop and maintain a close relationship with Shopeefood’s merchants.
• Construct high level strategic business plans and identify new sources of growth.
• Educate merchants on methods to increase their sales and visibility in Shopeefood.

Skills

Strong analytical skills

Innovative problem-solving skills

Team player

Excellent command of English

Fluency in other languages

Education

Bachelor’s degree in any field

Tools

Excel

Job description

Job Description

• Develop and maintain a close relationship with Shopeefood’s merchants
• Construct high level strategic business plans and identify new sources of growth
• Educate merchants on methods to increase their sales and visibility in Shopeefood
• Negotiate deals with merchants and curate dishes for various campaigns, promotion, online marketing and media as required
• Analyze merchants’ progress, activities, sales performance and initiatives to drive orders and revenue
• Identify market gaps and manage pricing strategy, product assortment, and stock availability of merchants in different delivery platforms
• Secure investment from merchants through campaign cofund programs, media asset package and in store deals
• Work closely with internal teams (eg marketing, budget and planning, ops) to ensure good merchants experience with ShopeeFood

Requirements

• Bachelor’s degree in any field, experience in e-commerce / food delivery industry would be an added advantage
• Strong analytical skills (proficiency in Excel in required)
• Innovative problem-solving skills, able to dissect and identify problems and implement solutions accordingly
• Team player with an aptitude for work and the drive to constantly outperform your KPIs
• Excellent command of English and the ability to converse fluently in other languages (eg Bahasa Melayu, Mandarin) will be an added advantage
• Fresh grads are welcome to apply