Key Account Manager (Property - Johor)

Mudah.my; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading online platform in Malaysia is looking for a Business Developer to manage and nurture client relationships. The role involves identifying growth opportunities, collaborating with internal teams, and ensuring exceptional service delivery. Ideal candidates should possess strong sales and customer service understanding, excellent communication skills, and the ability to analyze client needs. This role welcomes candidates with one year or less experience.

Qualifications

• Strong understanding of sales and customer service principles.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Those with one year or less experience are welcome to apply.

Responsibilities

• Build and maintain strong, long-lasting client relationships.
• Identify and pursue opportunities to grow accounts.
• Prepare regular reports on account status and performance.
• Address client queries and concerns promptly and professionally.

Skills

Sales principles

Customer service principles

Communication skills

Analytical skills

Problem-solving skills

Job description

Job Description

Job Summary: Business Developer will be responsible for managing and nurturing relationships with our clients, ensuring their needs are met and they receive the highest level of service. This role involves maintaining strong client relationships, identifying opportunities for growth, and working closely with internal teams to deliver exceptional solutions.

Key Responsibilities

• Client Relationship Management: Build and maintain strong, long-lasting client relationships. Serve as the main point of contact for assigned clients. Understand client needs and objectives, providing tailored solutions.
• Account Growth: Identify and pursue opportunities to grow accounts and expand service offerings. Develop and execute strategic account plans. Collaborate with sales and marketing teams to achieve revenue targets.
• Reporting and Analysis: Prepare regular reports on account status, including sales forecasts and financial performance. Analyze client feedback and data to improve service delivery and client satisfaction.
• Customer Service: Address client queries and concerns promptly and professionally. Provide exceptional customer service, ensuring client satisfaction and retention. Conduct regular client check-ins and reviews to ensure ongoing satisfaction.

Qualifications

• Strong understanding of sales and customer service principles.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Those with one year or less experience are welcome to apply.

Additional Information

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