Key Account Manager-Motors & Others

Lazada; Malaysia; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading e-commerce platform in Malaysia is seeking a Key Account Manager to develop and manage a portfolio of brands. You'll establish strong relationships with partners and drive sales opportunities on the platform. The ideal candidate will have a Bachelor's degree in a relevant field and may be a fresh graduate or have up to 3 years of experience. Strong communication and negotiation skills are essential, as is a self-motivated, adaptable nature to thrive in a fast-paced environment.

Qualifications

• Bachelor’s degree in a relevant field.
• Fresh graduate or 1-3 years of experience, preferably in e-commerce.
• Self-motivated and adaptable in a dynamic work environment.

Responsibilities

• Develop and manage a portfolio of brands on the platform.
• Establish strong relationships with partners and support their activities.
• Evaluate performance to optimize product and marketing decisions.

Skills

Strong business acumen

Stakeholder management

Excellent communication skills

Negotiation skills

Planning and organizational skills

Education

Bachelor's degree in Business, Economics, Finance, Supply Chain, Engineering or a related field

Tools

Microsoft Office

Job description

Company Introduction

Founded in 2012, Lazada Group is the leading e-commerce platform in Southeast Asia. It is accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of its consumers' daily lives in the region and aims to serve 300 million shoppers by 2030. Since 2016, Lazada has been the Southeast Asia flagship platform of Alibaba Group, powered by its world-class technology infrastructure.

Team and Role Introduction

Our Key Account Managers work alongside our Category Managers in the Home & Living category to identify sales opportunities and cultivate seller relationships. You will work across Lazada’s various departments, ensuring sellers can run their businesses smoothly and effectively on our platform. You will also be responsible for overseeing our product assortment and availability, gleaning insights and driving opportunities that maximise sales potential. You should possess a passion for e-commerce, and an ability to thrive in a fast-paced and rapidly-evolving environment. You will also grow with us - Lazada’s focus is on creating career paths within the organisation that ensure you are able to continually enhance your own career prospects.

Responsibilities

Commercial Strategist

• Develop, monitor and manage an assigned portfolio of brands and merchants on the Lazada platform
• Formulate a sound commercial portfolio strategy, including range and pricing, and ensure key accounts to hit their sales targets
• Evaluate performance on a daily, weekly and monthly basis to further optimize product, pricing and promotion decisions, as well as marketing spend

Relationship Manager

• Establish strong relationships with Lazada’s partners, and support their activities on our platform
• Support Lazada’s partners in their store launches, sales campaigns and brand events
• Coordinate with other internal teams to ensure adequate support in areas like supply chain, customer service and marketing; ensure changes in our business create win-win scenarios for Lazada and our sellers
• Pitch promotional tools for the platform that will help sellers increase customer traffic and sales

Skilled Consultant

• Curate comprehensive trend knowledge and industry insights to drive category success
• Develop channel marketing and promotions plans
• Coach sellers in maximising yield from our platform, and internal teams on optimal seller support

Job Requirements

• Bachelor’s degree in Business, Economics, Finance, Supply Chain, Engineering or a related field
• Fresh graduate/With 1-3 year working experience (e-commerce working experience would be an advantage)
• Strong business acumen, and proven talent and stakeholder management skills
• Self‑motivated, highly adaptable, and comfortable in a fast‑changing and fluid environment
• Excellent oral and written communication, presentation and negotiation skills
• Excellent planning and organizational skills
• Strong track record of high‑level negotiations and successful internal and external relationship management
• Good computer literacy
• Occasional travel may be required