Key Account Manager

Industrial Filtration Sdn Bhd; Skudai; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading filtration products company in Malaysia is seeking an experienced Senior Account Manager to drive sales initiatives and manage key customer accounts. The ideal candidate has 3-5 years of B2B sales experience, strong marketing acumen, and a solid understanding of filtration systems. This role offers competitive compensation, opportunities for professional development, and a dynamic work environment.

Benefits

Competitive compensation

Health insurance

Professional development opportunities

Qualifications

• 3-5 years of experience in B2B sales, preferably in industrial filtration.
• Strong understanding of filtration systems.
• Experience in developing marketing strategies.

Responsibilities

• Manage key customer accounts effectively.
• Develop marketing strategies to generate leads.
• Identify new business opportunities within target markets.

Skills

B2B sales

Account management

Communication skills

Problem-solving

Strategic thinking

Education

Bachelor's degree in Business Administration or related field

Tools

CRM software

Job description

Industrial Filtration Sdn Bhd is a leading provider of dust filter bags and related filtration products. We specialize in optimizing filtration systems through the careful selection of the most suitable filter media, paired with precise fabrication to ensure the best fit for our clients. Our commitment to competitive pricing and swift delivery has established us as a trusted partner in the industry.

Job Summary

We are looking for an experienced and proactive Senior Account Manager who will play a critical role in driving our marketing strategies and sales initiatives. The ideal candidate will have a strong background in B2B sales and marketing within the industrial or manufacturing sectors. This role is pivotal in managing key customer accounts, developing new business opportunities, and contributing significantly to our marketing direction.

Key Responsibilities

Account Management

• Build and maintain strong, long‑lasting customer relationships with existing clients.
• Understand client needs and provide tailored solutions that optimize their filtration systems.
• Ensure high levels of customer satisfaction by delivering exceptional service and support.
• Address and resolve any issues or complaints promptly.

Marketing Direction

• Develop marketing strategies by collaborating with the marketing team to build brand presence and generate high‑quality leads.
• Focus on addressing customer pain points in all marketing communications.
• Provide insights for content creation, such as blogs and case studies, highlighting our expertise in filtration optimization.
• Stay updated on industry trends, competitor activities, and emerging technologies.
• Identify opportunities for growth and innovation in our product offerings.
• Contribute to the formulation of sales strategies that align with company objectives.
• Assist in setting sales targets and forecasting.
• Work closely with the production and technical teams to ensure timely delivery and product quality.
• Collaborate with the sales team to share best practices and drive overall performance.
• Provide guidance and support to junior sales staff.

Business Development

• Identify and pursue new business opportunities within target markets.
• Develop proposals and conduct presentations to prospective clients.
• Represent the company at industry events, conferences, and trade shows.
• Build a strong professional network to enhance business development efforts.

Qualifications

Education

Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.

Experience

Minimum of 3‑5 years of experience in B2B sales and account management, preferably in the industrial filtration, manufacturing, or related industries.

Technical Knowledge

Strong understanding of filtration systems and industrial applications is highly desirable.

Marketing Acumen

Experience in developing and implementing marketing strategies that drive lead generation and brand awareness.

Leadership Skills

Proven ability to lead and motivate a sales team.

Key Skills and Competencies

Strategic Thinking

Ability to develop and execute long‑term business strategies.

Customer‑centric Approach

Strong focus on understanding and meeting customer needs.

Communication Skills

Excellent verbal and written communication skills; proficient in delivering presentations and negotiating contracts.

Analytical Skills

Ability to analyze market trends, sales data, and customer feedback to inform business decisions.

Problem‑solving

Proactive in identifying issues and implementing effective solutions.

Time Management

Exceptional organizational skills with the ability to manage multiple priorities.

Technical Proficiency

Familiarity with CRM software and sales management tools; comfortable working in a fast‑paced environment and handling change.

What We Offer

• Opportunities for advancement within the company.
• Competitive Compensation: Attractive salary package with performance‑based incentives.
• Health insurance, retirement plans and other standard company benefits.
• Professional Development: Opportunities for training and professional growth.
• Dynamic Work Environment: Collaborative culture that values innovation and continuous improvement.

Location

Candidates should be willing to travel as required for client meetings and industry events.

Equal Opportunity Employer

We celebrate diversity and are committed to creating an inclusive environment for all employees.