Key Account Manager

Signify; Shah Alam; On-site; MYR 80,000 - 110,000; Full time

Job summary

A leading lighting technology firm seeks a Key Account Manager in Malaysia. The role involves managing strategic partnerships with system integrators, driving business development, and ensuring successful implementation of IoT solutions. The ideal candidate has experience in the B2B tech environment, strong negotiation skills, and excellent communication abilities. This position offers opportunities for professional growth within a diverse and inclusive workplace.

Benefits

Coaching and mentoring opportunities

Support for career progression

Inclusive work environment

Qualifications

• 3+ years of experience in key account management or business development in technology.
• Proven track record in managing strategic partnerships.

Responsibilities

• Build and foster relationships with key system integrators.
• Identify and pursue new business opportunities.
• Coordinate with technical teams for implementation.

Skills

Relationship management

Business development

Negotiation skills

Communication skills

Technical understanding of IoT

Education

Bachelor’s degree in Business or Engineering

MBA (preferred)

Job description

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. You light the way.

More about the role

This is an exciting job opportunity for you to light the way as a Key Account Manager in Malaysia with Signify.

Key Responsibilities:

Strategic Account Management

• Build and foster strong, long-term relationships with key system integrator partners to maximize, profitability and customer satisfaction
• Develop comprehensive account plans aligned with Signify’s strategic goals and the partner’s business priorities
• Define joint business development strategies to drive pipeline and revenue growth

Business Development

• Identify and pursue new business opportunities with system integrators across verticals such as Smart Buildings, Industry, Infrastructure, Smart Cities, and Retail
• Collaborate with marketing, product, and technical teams to create tailored value propositions and solution offerings

Commercial Execution

• Support the full sales cycle with SI partners: opportunity identification, solution design, pricing negotiation, contracting, and closing
• Ensure proper enablement of partners to deliver Signify solutions
• Track KPIs, sales targets, and pipeline progress, reporting regularly to leadership

Technical Collaboration & Implementation

• Coordinate with pre-sales engineers and solution architects to support technical implementation of Signify platforms
• Ensure partners are technically enabled and certified to deploy Signify’s connected lighting and IoT solutions

Partnership Governance

• Conduct regular business reviews with partners to evaluate performance, identify challenges, and update mutual plans.
• Establish governance models and communication cadences with senior stakeholders on both sides.

Market Intelligence & Feedback Loop

• Act as the voice of the partner and market back to Signify’s product and innovation teams.
• Keep abreast of industry trends, competitor activities, and regulatory environments that may impact the partnership.

Key Performance Indicators (KPIs):

• Growth in revenue from SI partners
• Pipeline development and conversion rates
• Number of certified partners
• Customer satisfaction and project success ratesPartner engagement and retention

Required Qualifications:

• Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
• 3+ years of experience in key account management, channel/partner sales, or business development in a B2B technology or systems integration environment
• Proven track record of managing strategic partnerships and delivering revenue growth
• Strong understanding of system integration in the context of IoT, building automation, or smart infrastructure
• Ability to work cross-functionally and manage complex technical and commercial conversations
• Excellent communication, negotiation, and interpersonal skills
• Fluent in English; additional regional languages are a plus

Preferred Experience:

• Experience working with global or regional system integrators (e.g., Siemens, Honeywell, Schneider Electric, Accenture, etc.)
• Familiarity with smart lighting systems, building management systems (BMS), or IoT platforms
• Knowledge of lighting, energy efficiency, or sustainability technologies

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 30,000+ people.

We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce representing 99 nationalities, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light the way.