Key Account Executive (Pharmacy Chain)

Vinda SEA; Klang Municipal Council; On-site; MYR 200,000 - 250,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Executive to drive sales and marketing initiatives within the Chain Pharmacy channel. This role involves executing sales plans, building strong customer relationships, and maximizing product presence through effective merchandising. The ideal candidate will possess a Bachelor's degree in a relevant field and have at least two years of experience in sales and marketing within the FMCG sector. Join a forward-thinking company where your contributions will directly impact business growth and customer satisfaction.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• At least 2 years in Sales & Marketing roles in Chain Pharmacy.

Responsibilities

• Execute sales plans and maintain long-term customer relationships.
• Maximize merchandising and ensure compliance with planograms.
• Monitor collection and ensure accounts are up to date.

Skills

Sales Skills

Presentation Skills

Negotiation Skills

Multitasking Skills

Organization Skills

Education

Bachelor’s degree in Sales, Marketing, Business Management, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Position Summary

The Key Account Executive is responsible for executing sales and marketing plans in an assigned geography, product line, market segment or list of customer accounts according to company sales policy by working together as a team with group of product consultants and merchandisers.

Key Channels:

• 1 Head Count - Chain Pharmacy (Guardian, Watsons and etc)

You will play an important role to:

1) Sales Plan Execution

• Visit existing customers and prospects by following assigned route plan and outlet call procedures.
• Respond to customers’ enquiries.
• Execute promotional plans and products listing.
• Sell in assigned promotions and propose customize promotional activities.
• Prepare strong selling stories based on inputs from Marketing, Category Marketing and Key Account team to influence business improvements with all customers.
• Monitor and report on post execution to ensure objectives are met.

2) Customer Relationship Building

• Maintain and retain long-term customer relationships with established customers.
• Interact in a timely and satisfactory manner with all customers.

3) Merchandising

• Maximize merchandising and shelf presence, securing secondary display as required and ensure planograms are adhered with the right stock weights.
• Support all merchandising efforts by identification of display location, liaison with product consultants and merchandisers and help with blocks display or merchandising efforts.

4) Collection

• Ensure collection and ageing are up to date for the assigned accounts.

5) Product & Market Knowledge

• Apply detailed product knowledge and thorough knowledge of customers’ business and processes.
• Build market knowledge continuously and refer sales leads, customer feedback and information on competitor activity to the company.

To be successful in this role, you will need to have:

• Bachelor’s degree in Sales, Marketing, Business Management, Customer Relationship Management, Communications, Business Administration, or any other related field. The equivalent of this in working experience is also acceptable for this position.
• At least 2 years’ experience in Sales & Marketing roles in the Chain Pharmacy channel.
• At least 2 years’ working exposure in the FMCG industry.
• Good knowledge of Microsoft Word, Excel, and PowerPoint.
• Well knowledge of Chain Pharmacy channel, ways of working and how to impact.
• Good in selling, presentation, and negotiation skills.
• Good multitasking and organization skills.