Junior Technician

IDMS Technologies; Port Dickson; On-site; MYR 20,000 - 100,000; Full time

Job summary

A technology solutions company in Malaysia is seeking a technician to maintain and repair digital multifunction products. The role requires strong communication skills in both Bahasa Malaysia and English, experience in related fields, and the ability to work independently. The ideal candidate will possess a relevant engineering or IT qualification, with full-time positions available. Attractive incentives and reimbursement for travel expenses are provided.

Benefits

Attractive incentives scheme

Annual salary increment & performance bonus

Travel allowance

Company phone provided

Opportunities for overseas trips

Medical benefits

Work-life balance culture

Qualifications

• Experience in related fields would be an advantage.
• Mature and able to work with minimum supervision.
• Knowledge of color digital print products is a plus.
• Possess good eye vision and not color blind.

Responsibilities

• Carry out repairs and servicing of digital multifunction products.
• Manage and repair copiers on and off-site.
• Investigate and resolve maintenance and repair issues.
• Conduct troubleshooting on machines.

Skills

Good communication skills in Bahasa Malaysia/English

Analytical skills

Customer handling ability

Education

Professional Certificate/Diploma/Degree in Engineering or Computer Science/IT

Job description

Attractive incentives scheme – earn more based on your performance!

Annual salary increment + performance bonus

Travel allowance (Petrol / Toll / Parking/Repair and maintenance/Outstation meal)

Company phone provided

Opportunity for overseas trip / company retreat

Staff appreciation & recognition awards

Medical benefits included

Work-life balance culture & supportive team environment

Responsibilities

• Carry out repairs and servicing of Monochrome and Color Digital Multifunction Product (SHARP & FUJI FILM MFPs), enable hardware and software at workshop or customer's premises and services to the highest standards.
• Manage and repair copier on and off-site.
• Investigate and resolve maintenance and repair issues.
• Identifying and troubleshoot malfunctions cause.
• Respond to all customer's call and ensure that the customer's machine are in working condition.
• Conduct trouble shooting on machines and elevate problem to Superior for issues that are complicated.
• Experience in Related Fields would be an advantage.

Requirements

• Candidate must possess at least Professional Certificate/Diploma/Degree in Engineering (Electrical/Electronic), Engineering (Mechatronic/Electromechanical), Computer Science/IT or equivalent.
• Good communication skills in both written and spoken Bahasa Malaysia/ English.
• Ability to demonstrate and technically oriented with good analytical skills.
• Mature and able to work with minimum supervision. Able to handle customer's complaints.
• Knowledge of colour digital print products and knowledge of file handling software will be an added advantage.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Fresh graduates are encouraged to apply as training will be provided by the Company.
• Possess good eye vision and not colour blind.
• Full-Time position(s) available.
• Able to work independently as well as a good team player.
• Good communication and interpersonal skills. Self-motivated and hardworking.
• Honest and responsible.
• Must have own transport-CAR.
• Male Only (required for photocopy machine maintenance that is not suitable for female).