Junior ServiceNow Developer

Toll Global Forwarding (Malaysia) Sdn Bhd; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading logistics company in Penang is looking for a Junior ServiceNow Developer with approximately 2 years of working experience. You will assist in the development of ServiceNow modules and support integration with third-party systems. The ideal candidate should possess strong troubleshooting skills and have a passion for using the ServiceNow platform to enhance the user experience. This role offers a collaborative environment with opportunities for continuous learning.

Qualifications

• Approximately 2 years of working experience with ServiceNow.
• Good working knowledge of ServiceNow development practices.
• Experience with integrations like Workday is a value add.

Responsibilities

• Assist in the development and configuration of ServiceNow modules.
• Support integration efforts between ServiceNow and third-party systems.
• Participate in the automation of workflows.

Skills

ServiceNow development and configuration

Integration experience

Troubleshooting skills

Team collaboration

Job description

Overview

We\u2019re looking for a passionate Junior ServiceNow Developer with approximately 2 years of working experience to join our team. You will be instrumental in helping us build and enhance custom workflows and applications. We are seeking someone who is excited about leveraging the ServiceNow platform to drive operational efficiency and improve the user experience.

Key Responsibilities

• Assist in the development and configuration of ServiceNow modules, particularly IT Service Management, IT Operations Management, Workflow App, and HR Service Delivery.
• Support integration efforts between ServiceNow and third-party systems (e.g., Workday, Microsoft Entra) using Workato, REST APIs, Integration Hub spokes, and enterprise connectors.
• Participate in the automation of workflows, including user provisioning, task automation, and SSO enablement.
• Collaborate with senior developers and architects to implement scalable and secure integration solutions.
• Maintain and update technical documentation related to ServiceNow integrations and configurations.
• Troubleshoot and resolve issues related to ServiceNow functionality and integrations.
• Contribute to continuous improvement initiatives aimed at enhancing user experience and operational efficiency.

Experience & Skills

• Approximately 2 years of working experience with ServiceNow, with a strong focus on development and configuration.
• Good working knowledge of ServiceNow development practices.
• Experience with integrations, especially with platforms like Workday, is value add.
• A passion for using ServiceNow to solve business problems and a proactive approach to enhancing custom applications.
• Solid troubleshooting skills and the ability to work collaboratively in a team environment.

Application Questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What\u2019s your expected monthly basic salary?
• How many years\' experience do you have as a ServiceNow Developer?
• How much notice are you required to give your current employer?