Junior Observability Engineer

MetLif; Kuala Lumpur; Hybrid; MYR 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid work arrangement

No relocation assistance

Job summary

MetLife is hiring a Junior Observability Engineer in Kuala Lumpur on a hybrid, full-time basis. You will help build and improve dashboards, alerts, and telemetry for applications, platforms, and infrastructure, driving evidence-based reliability decisions.

You will coordinate onboarding of logs, metrics, traces, and events, analyze telemetry gaps, and support incident investigations and production-readiness reviews with strong collaboration across engineering teams.

Qualifications

• Develop and maintain dashboards, queries, alerts, and operational views using approved observability platforms, with clear service context, ownership, routing, and runbook information.
• Coordinate the onboarding and validation of logs, metrics, traces, events, synthetic results, and service metadata for approved applications, platforms, and infrastructure.
• Analyze alert quality, telemetry gaps, duplicate or noisy events, performance trends, and service behavior, and support evidence-based tuning and remediation.
• Provide telemetry-based support for incident investigation, problem analysis, production-readiness reviews, service-health reporting, and monitoring of observability data flows and components.
• Maintain configurations, test evidence, support documentation, and ownership records while complying with applicable MetLife monitoring, security, privacy, access, change, data-handling, and local-country requirements.

Responsibilities

• Develop and maintain dashboards, alerts, and operational views on observability platforms.
• Coordinate onboarding and validation of logs, metrics, traces, events, and metadata.
• Analyze alert quality and telemetry gaps, and support remediation efforts.
• Support incident investigations and production-readiness reviews with telemetry data.
• Maintain configurations and documentation in line with policies.

Skills

Dashboards

Alerts

Telemetry

Operational views

Job description

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

No

Posted Date

02-Oct-2026

Job ID

20803

Description and Requirements

Junior Observability Engineer is responsible for supporting monitoring, telemetry, alerting, dashboards, and operational insight for applications, platforms, and infrastructure. Guided by our purpose, “always with you, building a more confident future,” and our New Frontier strategy focused on stronger growth, attractive returns, and all-weather performance, this is an exciting opportunity to improve service visibility, strengthen incident detection and investigation, and help technology teams make evidence-based reliability decisions.

• Develop and maintain dashboards, queries, alerts, and operational views using approved observability platforms, with clear service context, ownership, routing, and runbook information.
• Coordinate the onboarding and validation of logs, metrics, traces, events, synthetic results, and service metadata for approved applications, platforms, and infrastructure.
• Analyze alert quality, telemetry gaps, duplicate or noisy events, performance trends, and service behavior, and support evidence-based tuning and remediation.
• Provide telemetry-based support for incident investigation, problem analysis, production-readiness reviews, service-health reporting, and monitoring of observability data flows and components.
• Maintain configurations, test evidence, support documentation, and ownership records while complying with applicable MetLife monitoring, security, privacy, access, change, data-handling, and local-country requirements.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible .Join us!