Junior IT Support (AutoCount / SQL Accounting)

SUN BEYOND CONSTRUCTION SDN BHD; Kuala Lumpur; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading software solutions provider in Kuala Lumpur is seeking a Junior IT Support personnel to provide remote technical support for AutoCount and SQL Accounting software. Successful candidates will assist with installation, troubleshooting issues, and maintaining client communication. Ideal for those aspiring to grow in IT support.

Qualifications

• Experience with AutoCount or SQL Accounting is preferred.
• Ability to diagnose and troubleshoot technical issues remotely.
• Strong communication skills to interact with clients effectively.

Responsibilities

• Provide remote support and troubleshooting for AutoCount / SQL Accounting users.
• Assist customers with installation, setup, and configuration via TeamViewer.
• Handle support tickets, diagnose technical issues, and offer timely solutions.

Skills

Technical troubleshooting

Remote support

Customer communication

Tools

AutoCount

SQL Accounting

TeamViewer

Job description

Junior IT Support (AutoCount / SQL Accounting)

Junior IT Support (AutoCount / SQL Accounting)Company Overview:We are a leading software solutions provider specializing in AutoCount and SQL Accounting systems for SMEs and corporate clients. With years of industry experience, we provide implementation, training, and technical support to ensure smooth daily operations for our customers.Job Description:We are looking for a junior IT support personnel to join our support team. The successful candidate will provide online technical support via TeamViewer for our corporate customers using AutoCount or SQL Accounting software.Responsibilities:Provide remote support and troubleshooting for AutoCount / SQL Accounting users.Assist customers with installation, setup, and configuration via TeamViewer.Handle support tickets, diagnose technical issues, and offer timely solutions.Maintain records of support activities and escalate complex issues when required.Communicate effectively with clients

Company Details

• Company Name: PC Mart Sdn Bhd
• Registration No.: 199601001813
• Industry Type: Information Technology & Computing
• Closing Date: 2025-12-31

How to apply

Email [emailprotected] directly or call 0122037670 to apply for this job. Announce to them where you saw this posting.