Junior Business Analyst

Stampede Solution - VOLARE®; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions company in Kuala Lumpur is seeking a Business Analyst for Program Management to design technical solutions and enhance IT systems. Candidates should hold a Bachelor's Degree and have strong relational database skills. Responsibilities include documentation, client communication, and overseeing system implementations. This role requires effective multitasking and independent work capabilities.

Qualifications

• Bachelor's Degree, Post Graduate Diploma, or Professional Degree.
• Strong skills in working with relational databases.
• Strong skills and ability to troubleshoot issues quickly.

Responsibilities

• Create designs for technical solutions to resolve business problems.
• Reach out to clients to evaluate requirements.
• Ensure accurate documentation of business and client requirements.
• Assist with new releases and approve User Acceptance Testing.
• Oversee implementation of new systems including data migration.

Skills

Relational databases

Troubleshooting

IT processes knowledge

Multitasking

Independent task execution

Education

Bachelor's Degree or higher

Job description

Business Analyst, Program Management (MY & Regional), Technology, Cards, Group CFS

Interested candidates please submit your application through Jobstore.

Key Accountabilities

• Create designs for technical solutions to resolve business problems and try out components of new systems for efficiency.
• Reach out to clients and project leaders in the course of work in order to identify and evaluate user and business requirements.
• Ensure clean and accurate documentation that may include aspects such as business requirements, client requirements, and technical specifications, and write findings in the form of reports.
• Ensure that all documents are safely kept and accessible for future reference.
• Assist with new releases and approve all User Acceptance Testing.
• Oversee implementation of a new system including data migration.
• Facilitate professional and constant communication with overall users on the status of production problems that might arise and inform them about ways of resolving issues.
• Carry out research on how IT systems are used and suggest ways for system improvement and efficiency.
• Collaborate with the development team to build the design and specification of the permanent fix.
• Communicate the cost (if any) and timeline with the customer and follow through to ensure timely delivery.
• Test the product to ensure that it meets user requirements, is technically sound, and does not impact existing modules before roll‑out.
• Upsell and build value for customers by proposing new features or services.

Requirements

• Bachelor's Degree, Post Graduate Diploma, or Professional Degree.
• Strong skills in working with relational databases.
• Strong skills and ability to troubleshoot issues quickly and find solutions independently in a timely manner.
• Great knowledge of IT processes and willingness to constantly update knowledge.
• Ability to multitask, working on more than one issue simultaneously.
• Able to carry out tasks with little or no supervision.