Jr Waiter - CS

princess cruise line; Kuala Lumpur; Remote; MYR 20,000 - 100,000; Full time

Job summary

A leading cruise line based in Malaysia is seeking a restaurant service professional. You will provide exceptional service to guests, ensuring a memorable experience aboard our ships. The ideal candidate has at least 2 years of experience in a four-star hotel or cruise ship setting and possesses a warm, engaging demeanor. This role offers competitive salary, travel benefits, and opportunities for personal development in a dynamic work environment.

Benefits

Competitive salary package

Private cabin onboard

Company-paid travel

Access to exclusive benefits

Vibrant recreation and welfare programs

Exceptional learning opportunities

Qualifications

• Minimum of 2 years of restaurant service experience from a four-star hotel or cruise ship.
• Ability to work under pressure and adapt in both Front and Back of House areas.

Responsibilities

• Provides a positive first impression to every guest through a warm greeting.
• Nurtures lasting connections with guests during service.
• Assists the Waiter to create a comfortable, elegant ambiance.
• Delivers food and beverages on time and ensures guests' needs are met.

Skills

Catering / Hotel Management knowledge

Restaurant service experience

Wine and cocktail menu knowledge

Verbal and written English proficiency

Education

Graduate of a recognized Catering / Hotel Management School

Tools

P.O.S. systems

Job description

Department: Restaurant

Location: Malaysia - CS

Description

By applying to this position, your application will be submitted to Carnival Singapore, one of Princess Cruises official Hiring Partners based in Singapore. A recruiter from Carnival Singapore will contact you soon if your qualifications align with our requirements for this position. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities

• Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
• Nurtures a lasting connection with every guest by always showing genuine interest during service and remaining fully engaged throughout the voyage.
• Always observes and identifies guest preferences and adjusts service accordingly, anticipating guest’s needs and offering appropriate responses without the guest having to ask.
• Assists the Waiter to create a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
• Assists the Waiter to deliver food and beverages as requested, on time, in the correct service order, follows up to ensure each guest’s needs have been met and suggests solutions to any issues.
• Always follows all Company guidelines, policies, and procedures, including USPH protocols.

Skills, Knowledge & Expertise

• Graduate of a recognized Catering / Hotel Management School preferred
• Minimum of 2 years of restaurant service experience from a four‑star hotel or cruise ship
• Knowledge of food, beverage and wine menus used throughout the fleet
• Able to adequately explain pricing, food, wine, and cocktail menus to guests
• Ability to work under pressure, in both Front and Back of House areas
• Necessary computer skills and knowledge of P.O.S. systems
• Command of the English language, both verbal and written

Job Benefits

• A competitive salary package.
• Your own comfortable double cabin - your private space to relax and recharge.
• Company‑paid travel to and from the ship, so you can focus on the journey ahead.
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
• A vibrant recreation and welfare program designed to support your well‑being and work‑life balance.
• Access to exceptional learning and development opportunities to grow your skills and advance your career.
• The chance to travel the world, exploring exciting destinations while doing what you love.
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.

Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.