Joyful Checkout & Customer Care Specialist

IKEA; Simpang Empat (Semanggol); On-site; MYR 100,000 - 150,000; Full time

Job summary

A global home furnishings retailer in Simpang Empat (Semanggol) is seeking a customer service associate to ensure a joyful shopping experience. The role involves efficiently handling customers' issues, maintaining a safe environment, and registering payments. Candidates should be cheerful, team-oriented, and eager to work in a vibrant retail setting with rotating shifts. Responsibilities include actively contributing to a positive store environment and addressing frequent customer inquiries effectively.

Qualifications

• Cheerful personality with a positive mindset.
• Motivated in working in a vibrant retail environment.
• Able to handle basic food preparation.
• Willing to work rotating shifts during busy periods.

Responsibilities

• Ensure a fast and efficient department for customers.
• Handle customer issues with empathy.
• Maintain a safe environment for visitors and colleagues.
• Accurately register products and handle payments.

Skills

Customer service mindset

Sales driven

Physically fit

Attention to detail

Team player

Job description

A global home furnishings retailer in Simpang Empat (Semanggol) is seeking a customer service associate to ensure a joyful shopping experience. The role involves efficiently handling customers' issues, maintaining a safe environment, and registering payments. Candidates should be cheerful, team-oriented, and eager to work in a vibrant retail setting with rotating shifts. Responsibilities include actively contributing to a positive store environment and addressing frequent customer inquiries effectively.